Fresh Openings at MTN

Mission/ Core purpose of the Job

To provide expertise and support to the Group Tax function in areas relating to Tax Risk, Consolidation and Reporting requirements across the MTN footprint. Ensure optimal tax benefits for the MTN Group by applying sound tax management planning and principles within global and national legislative guidelines.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Key Deliverables

Operational

• On a monthly basis, capture tax workings for adhoc Group entities.
• On a monthly basis, collate Opco tax computations. Review and prepare consolidated Group tax working and Group effective tax rate reconciliation.
• On a quarterly basis, obtain tax risk registers from all Opcos, review & consolidate to form Group tax risk register report.
• Support Tax function on interim and year-end audits and reporting.
• Attend to statutory audits, by external auditors, of all the group companies’ tax computations and group effective tax rate reconciliations.
• Collate all budget & forecast tax workings from all Opcos. Review and prepare a consolidated Group tax working and Group effective tax rate reconciliation.
• Highlight potential tax risk areas and provide recommendations to resolve.
• Respond to any tax reporting queries raised by stakeholders.
• Ensure Opcos adhere to tax reporting requirements.
• Assist Opcos with drafting & updating their in-country tax policies to ensure alignment with Group.
• Actively support and collaborate with Opco tax functions
• Participate in taxation and business projects and assignments, as required
• Ad-hoc administrative and analytical support.
• Maintain proper records of all responsibilities for governance and audit purposes
• Address and resolve tax related queries.

Reporting

• Report on an ad hoc basis on specific projects, as required
• Collect and reconciliation of tax information for reporting purpose.
• Regular reporting of tax status of MTN operations

Job Requirements (Education, Experience and Competencies)

Experience:

• 3 – 5 years of relevant working experience in Tax domain
• Tax operations experience especially in a multi-country operations environment

 Competencies:

• Ambiguity within the workplace
• Analysis
• Conflict management
• ERP (Oracle preferred)
• Problem solving
• Risk management
• Influencing others
• Data interpretation
• Presentation
• Reporting
• Analytical

 Behavioural qualities

• Accountable
• Adaptable
• Agile
• Collaborative
• Culturally aware
• Innovative

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Core purpose of the Job:

• Provide financial reporting, specialising in system support, leadership to the MTN Group to ensure:
• Standardization of reporting processes and procedures across the Group
• Timely and accurate preparation of consolidated monthly, quarterly and annual financial results
• Implementation and maintenance of appropriate financial reporting systems

Context:

• A highly skilled and multicultural organisation
• A dynamic and evolving field of Telecommunications
• More detailed reporting on Corporate Governance in line with King II and IFRS
• Dynamic legal and regulatory environment, including GAAP, IAS, Tax rules, Companies’ Act and other legislation which impacts the business
• Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
• Rapid expansion of the Group, both in terms of size and geographic distribution

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Task Complexity:

• Manage the overall preparation and consolidation of monthly, quarterly and annual financial results
• Review and guide the Group company financial operations.
• Review and verify the Group company accounting activities in compliance with IFRS and local statutory requirements.
• Prepare monthly financial reports and budgets for the Group Exco to support the financial decision making process.
• Designs and implements Group wide controls for financial reporting and budgets.
• Analyse the Financial accounting implications and advise accordingly. This may also include certain tax matters.
• Input to financial accounting submissions of Group holdings and subsidiary companies.
• Supervise the preparation of half year and annual reports in compliance with IFRS, JSE and King III requirements
• Liaise with Group external auditors to finalise both half year and full year reporting and present outcomes to the Group Audit Committee.
• Supervisory / Leadership / Managerial Complexity:
• Directing and advising operating units re Group financial reporting policies and processes
• Supporting, influencing and directing team members,
• Leading and motivating employees to ensure business needs are delivered.
• Creating and managing the objectives for the direct reports

Role Complexity:

• Divisional management, and submission of accurate, timeous and relevant financial information from all operational unit financial functions.
• Manage IT component, as financial reporting systems will be critical in the ability for this individual to meet their objectives

Vulnerabilities:

• Manipulation of figures/ lack of integrity of underlying data reported to Group Finance
• Late submission of required inputs by any of the Group’s operations
• Critical skills provision to all operations re business planning and reporting
• Unscheduled international travel
• Unscheduled reporting requirements e.g. analysts, management
• Fluctuating reporting formats
• Budget constraints

Minimum Requirements: Minimum necessary, and not the ideal / preferred should be included.

Education:

• Chartered Accountant (SA)

Experience:

• 5 years’ experience in leading Group Consolidations function of a large multinational company
• 5 years post article experience preferably in a telecom’s environment
• Experience in accounting for complex consolidations in a multinational environment.
• Experience in managing a highly qualified team of technical accountants

Knowledge:

• Minimum necessary
• Knowledge of Telecommunications
• Financial analysis
• High-level accounting knowledge (GAAP, IAS,etc)
• Financial markets knowledge, including JSE reporting requirements

Skills / physical competencies:

• Minimum necessary
• Strong business acumen
• Thorough Application and understanding of financial Processes
• Intellectual Versatility
• Thorough knowledge and Application of Hyperion in a multinational company
• Excellent interpersonal skills, people management and cross-cultural skills
• Ability to adapt to changing requirements of clients

Behavioural qualities:

• Minimum necessary
• Dedication to get the job done
• Improvise in unknown situations
• High level of integrity
• High tolerance to diverse cultures and changing situations
• Output and achieving successes orientated
• Ability to perform well under pressure in order to meet frequent and challenging deadlines

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Mission/ Core purpose of the Job

The Senior Manager: Forecasting, Planning and Analysis directs and leads financial planning & analysis and enterprise performance sub-functions within the Corporate Performance Management (CPM) CoE and ensures quality services are provided to MTN Opco’s.

The Senior Manager: Forecasting, Planning and Analysis reports into the General Manager Corporate Performance Management (CPM) and is supported by consultants. The position will interface with the Opco stakeholders and the Shared Services Hub (SSH) (not limited to) via Oracle workflows and non-Oracle workflows in order to ensure effective and efficient operations.

Key Performance Areas

Strategy Development and Implementation

• Lead creation of sub-divisional strategy in line with overarching divisional goals, with emphasis on client experience (internal and external)
• Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support

Staff Leadership and Management

• Source, induct, and manage talent in accordance with legislative guidelines
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set key performance indicators (KPIs) and provide regular performance feedback through a well-defined and implemented performance review program
• Develop and implement a training plan in order to build and develop skills within the team
• Performance manage resources in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance

Governance

 Strategic Meetings

• Participate and provide input in strategic meetings
• Provide inputs to enterprise-wide transformation initiatives
• Provide inputs to and ensure adequate risk mitigation and controls
• Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs
• Request for relevant budget for internal projects and new initiatives
• Facilitate preparation of proposal on change initiatives SLA, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

CoE Tactical

• Review all projects initiated (internal or global)
• Review and finalize objectives, targets and budgets for CoE as applicable
• Review key risks, issues and dependencies and set mitigation actions
• Manage budget
• Facilitate in sign-off / making decisions regarding tactical changes

Performance

• Monitor performance and alignment with the divisional strategy
• Ensure alignment between SSH, CoE and Opco (relative to the respective piece of work)
• SLA approval and exception performance review

Job Specifications/ Minimum & Preferred Requirements

Education / Business Degree

• Bachelor’s degree in Finance and / or equivalent
• Post graduate degree in Finance and/or equivalent professional qualification (preferred)
• Chartered Financial Analyst (CFA) (advantageous)

Work Experience

• 7 – 11 years of relevant experience in finance or senior business management roles
• 3 – 5 years of relevant working managerial experience in management accounting domain
• Experience in the service management of business operations for multiple-countries operations
• Experience in leading change / transformation (Corporate Performance Management, Management Accounting)
• Experience in continuous improvement through the implementation of best practices (Management Accounting)
• Experience in Management Accounting leading practices and trends

Competencies

• Ambiguity within the workpace
• Building future talent pools
• Complex structures
• Decision making process
• Empowering others
• ERP (Oracle preferred)
• GAAP (Generally Accepted Accounting Principles)
• IFRS (International Financial Reporting Standards)
• Information processing

Skills

• Analytical
• Conflict management
• Continuous improvement
• Data interpretation
• Decision making
• Leadership
• Negotiation
• People management
• Presentation
• Reporting

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Mission/ Core purpose of the Job

The Manager Services and SLA Management will form a part of a highly skilled group of technical and management experts who are responsible of the technical overview of the MTN Infraco global fixed connectivity infrastructure as well as to support other business units with the utilization of the assets. The Service and SLA Manager will negotiate Service Level Agreements with both 3rd party and within MTN Group customers and design solutions together with other business units in accordance with the agreed service level targets.

Key Performance Areas

The Manager Services and SLA Management will be accountable to achieve the following objectives:

• Negotiate and agree back-to-back service level agreements with MTN Enterprise Business Units and with the MTN OpCos technology teams
• Negotiate and agree SLA penalties with MTN OpCos
• Negotiates and agrees operational level agreements with 3rd party providers
• Assess the network availability and performance with the OpCo technology teams to define continuous monitoring and improvement of the negotiated SLAs
• Ensure agreed SLAs are being delivered by the MTN Opcos
• Liase with GNOC management team to control network performance and level of SLAs met
• Negotiate and agree service level requirements for any proposed new service
• Analyse and review service performance against the SLAs and OLAs
• Ensure optimal international and local network utilization levels
• Regularly test international and domestic fixed infrastructure assets to ensure QoS
• Develop, manage, and administer service management best practices
• Monitor SLA performance for compliance with organizational needs and requirements
• Facilitate communication among involved MTN Infraco business units and internal and external customers in order to define and maintain the required SLAs
• Manage SLAs and service delivery from 3rd party suppliers within and outside MTN footprint
• Define SLA/OLAs strategic planning and evolution
• Organize and maintain the regular service level review process with the customer and involved MTN Infraco business units to maintain service quality level
• Review outstanding actions from previous reviews and service levels and targets (where necessary)
• Define the appropriate actions to maintain / improve Service Levels
• Define tools and systems required to monitor and maintain service level agreements
• Conduct regular reviews of the entire service level management process and negotiate, agree with and control any amendments necessary
• Act as co-ordination point for any temporary changes to service levels required
• Ensure that appropriate changes are assessed for their impact on service levels
• Carri out the Process Manager responsibilities for the Service Level Management process

Role Deliverables

• Fixed connectivity SLAs agreements across the entire footprint, both international and domestic
• SLA monitoring and management
• SLA negotiation with the MTN OpCos
• Monitor and review the execution of service level a

Job Requirements

Education:

• Minimum 4 Year Academic Degree in (Engineering or Computer Science or Business Administration)
• English, French and Arabic (as advantage)

Experience:

• 5+ years in relevant experience in telecommunications preferably related to SLA management
• Managerial experience preferably within the international infrastructure business

Competencies:

• Alternative processes and solutions
• Innovation to improve value and efficiency
• New product development and management
• Deep understanding of the key trends in the telecoms industry with a focus in fixed infrastructure wholesales
• Strategic and analytical thinking
• Commercial acumen and financial competency
• High negotiation and commercial skills to manage customer negotiations
• Ability to discuss, negotiate with partners and manage agreements
• Strong computer literacy
• Ability to participate in a multi-cultural environment and manage customers` expectation across various MTN footprints

Other:

• Regional and international travel
• Able to motivate and inspire

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Mission/ Core purpose of the Job

The Manager Tax Payments and Returns is responsible for ensuring compliance to Group Companies Law with SARS (or relevant Tax authority) administrative requirements, including timely and accurate submissions in respect of Corporate Tax, PAYE, STC, CGT, monthly VAT Returns, Income & Deferred Tax computations, annual Income Tax returns, and provisional tax returns, in accordance with Finco’s company policies, procedures and contractual obligation and relevant tax legislation.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) 

Strategy Development and Implementation

• Input into identifying ways to fine tune procedures and their application with regards to tax returnable
• Input into Tax compliance strategy and framework

Operational Delivery

Tax Operations

• Lead and Manage tax operations and administration activities, including but not limited to, tax filing, remittances, refunds and submissions as per government regulations/authority guidance
• Ensure timely execution of critical tax operations, including:
• Tax filings and related reconciliations
• Compliance to periodic submissions and filings as predicated by the respective Government authorities and regulators.
• Tax payments and refund submissions and receipts
• Ensure downstream processing/accounting for taxes are appropriately executed

Monthly Reporting

• Review of monthly Income & Deferred Tax computations (including review of expense analysis) and Effective Tax Rate recons and VAT Returns
• Review and file all VAT returns.
• Review and post all Tax related journal entries on a monthly basis.
• Ensure all Tax related accounts are reconciled on a monthly basis.
• Prepare and facilitate sign off on Tax related accounts reconciliations
• Ensure that all reconciling items are followed up and cleared timeously
• Review the on-going and the annual Professional fees and Overseas travel analysis and re-invoicing exercise
• Liaise with relevant teams in making final invoice allocation calls.
• Prepare final allocation and re-invoicing calls
• Prepare, analyze and present group tax risk position and on quarterly basis
• Collate and prepare a consolidated register of group-wide tax risk register on a quarterly basis

Interim, Year-end, Budgets and Forecasts Reporting

• Prepare Tax computations for Interim, Year-end, Budgets and Forecasts reporting
• Prepare supporting schedules required for completion of VAT returns, annual and provisional tax returns, and monthly tax computations
• Review of audit files together with all tax supporting schedules for auditors to ensure audit completion within Group deadlines.
• Assist with the review of Annual Financial Statements for Group Finco

General Support/Assistance

• Provide information and supporting documents to Group Tax to resolve any tax queries with SARS (or relevant tax authority)
• Authorise forex orders for international travelers
• Assist the SM with the preparation of Quarterly and Annual SARB (or relevant tax authority) returns where required
• Assist with the review of Annual Financial Statement packs
• Assist with the Business Planning and Budgeting processes where required
• Assist with review of GL journals and GL accounts reconciliations where required
• Assist with preparation of monthly cost analysis reports
• Assist with the review of monthly management accounts

Process and Procedure Effectiveness

• Improve methods of carrying out work through on-the-job concrete experience
• Ensure that workflow continues without interruption
• Resolve all queries timeously
• Administration
• Handle audit queries and provide information to Auditors as required
• General Housekeeping within Tax

Governance

• Operational, Tactical and Strategic Meetings
• Provide input in strategic meetings when required
• Provide inputs into the risk mitigation and controls
• Provide input into the preparation of proposal on change initiatives, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical

• Provide input into all projects initiated
• Provide input into establishing objectives, targets and budgets for the function as applicable
• Identify and document key risks, issues and dependencies and set mitigation actions
• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Ensure execution in alignment with divisional strategy
• Continuous performance monitoring and adjust strategy and actions to deliver targets

Reporting

• Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required

Job Requirements (Education, Experience and Competencies) 

Education:

• Chartered Accountant (SA), Chartered Institute of Management Accountants or equivalent
• Bachelor’s degree in Finance and / or equivalent Post graduate degree in Finance, Tax and/or equivalent professional qualification (preferred)

Experience:

• At least 5 years experience with manging Tax Operations for head office companies with multi country operations
• 2-3 years experience within a Financial Services/ Fintech company environment especially in Tax
• Experience in ecommerce and electronic payment business is advantageous
• Entrepreneurial spirit, self-driven and ability to motivate others
• Worked across diverse cultures and geographies
• Pan African multi-cultural experience is advantageous

Competencies:

Functional Knowledge:

• Tax Operations
• Tax Reporting
• Tax risk management
• Tax Audit and Compliance
• Withholding Tax
• Corporate Tax
• Tax Disputes, Litigations, Controversy and Negotiations
• Tax leading practices and trends
• GAAP (Generally Accepted Accounting Principles)
• IFRS (International Financial Reporting Standards)
• Stakeholder management
• Project management

Skills

• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Numerical
• Project Management
• People Management
• Executive Presentation

Behavioural Qualities

• Adaptable
• Complete candour
• Culturally aware
• Emotional Maturity
• Innovation
• Integrity
• Leadership
• Team Player

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Mission/ Core purpose of the Job

The Manager: Measurement and Reporting is responsible to  design and implement Revenue Assurance and Fraud Management Measurement and Reporting frameworks. Manage the performance of Opcos with executive, management and stakeholders in relation to Revenue Assurance and Fraud Management to ensure targets are met and performance is optimized

Further the manager is responsible to monitor and report on  revenue leakage risk, and future design and implementation of a revenue responsible organisation, commercial framework, and technology landscape. This role proactively monitors frameworks and policies metrics with the team.

Furthermore, the Measurement and Reporting Manager is a custodian of data, reporting, and analysis for the Revenue assurance functions. This role partners with the relevant assurance teams to ensure they understand the analysis required before creating reports. Timeous reports are provided on primary controls and highlights breaches or anomalies. This role engages robustly with data tools to perform qualitative and quantitative analysis of financial and non-financial data and forecast and report trends and insights for business assurance and fraud management teams.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) 

Strategy Development and Implementation

• Manages and coordinates the Revenue Assurance and Fraud Management activities for various stakeholders within the Finco organisation – including the Chief Financial Officer, Executive Committee, Audit Committee, and various internal customers.
• Implements Group RAFM strategy for Finco to effectively manage service revenues and profitability within an effective Governance Framework and implemented to the OPCOs
• Participate in development of new business verticals, propositions, and technologies – oversight of assessment and management of risks to revenue and profitability in relation to new lines of business, revenue streams, proposition, technology, contracts, and service solutions.
• Participate in decision-making in relation to partner and vendor selection, deployment and management to ensure the safeguarding of service revenues and profits.

Operational Delivery

• Measurement Framework Definition & Implementation
• Support research on international best practices of Revenue Assurance and Fraud Management Measurement
• Research Revenue Assurance and Fraud Management measurement trends in the Fintech and Financial Services domain
• Participate in and lead internal Group discussions on the development of Measurement for Revenue Assurance and Fraud Management
• Engage other relevant stakeholders regarding the definition and integration of Revenue Assurance and Fraud Management measurement practices to ensure alignment and effectiveness in integration of these practices within their domains (E.g. Risk & Compliance)
• These frameworks include:
• Revenue Assurance and Fraud Management Risk and Control Matrix
• Revenue Assurance and Fraud Management Balanced Scorecard
• Revenue Assurance and Fraud Management Leakage and Benefits model
• Revenue Assurance and Fraud Management Maturity Model

Measurement Integration & Support

• Drive Revenue Assurance and Fraud Management Measurement Framework adoption
• Manage the introduction of Revenue Assurance and Fraud Management Measurement Framework into the Opcos, ensuring quality and timeliness of the deliverables are achieved through effective management of this projects
• Develop the timetable for RAFM measurement submissions, considering internal resourcing availability, group reporting requirements, data and system constraints
• Manage the communication of RAFM measurement submissions ensuring support is provided where necessary and management of issues is in place

Consolidated Measurement Reporting Preparation

Based on the measurement framework agreed prepare the RAFM measurement performance report on a monthly basis – for use by various stakeholders, including:

• Group Finco CFO and SM: Revenue Assurance (Monthly)
• Executive Committee (Monthly)
• Audit Committee (Quarterly)
• Develop and present Proactive Revenue leakage mitigation reports
• Develop reports on incident management including root cause analysis
• Develop and present reports on averted losses and failed mitigations

Governance

Operational, Tactical and Strategic Meetings

• Provide input in strategic meetings when required
• Provide inputs into the risk mitigation and controls
• Provide input into the preparation of proposal on change initiatives, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical

• Provide input into all projects initiated
• Provide input into establishing objectives, targets and budgets for the function as applicable
• Identify and document key risks, issues and dependencies and set mitigation actions
• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Ensure execution in alignment with divisional strategy
• Continuous performance monitoring and adjust strategy and actions to deliver targets

Reporting

• Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required

Job Requirements (Education, Experience and Competencies) 

Education:

• 4-year tertiary education in Information Technology, Computer Science, Engineering, Business Science or Business Finance
• Master’s in business administration is advantageous
• Preferred – Post Graduate Qualification –CISA/CISM/CRISK/ MBA/CA.SA/

Experience:

• At least 5 years of managing a Revenue Assurance and Fraud Management in a Global multi country environment
• 2-3 years’ experience within a Financial Services/ Fintech company environment
• Experience in data analysis and management, business performance management and/or reporting within the financial sector or banking industry
• Experience working in a medium to large organization
• Entrepreneurial spirit, self-driven and ability to motivate others
• Worked across diverse cultures and geographies
• Pan African multi-cultural experience is advantageous

Competencies:

Functional Knowledge:

• Business performance management/ measurement/ improvement and reporting
• Business Activity Benchmarking/Survey
• Risk assessment and analysis
• Performance reporting
• Budgeting, forecasting, and planning
• Audit
• Risk Management techniques
• Compliance reporting
• Predictive analytics
• Incident management
• Qualitative and quantitative analysis
• Data Management

Skills

• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Numerical
• Project Management
• People Management
• Executive Presentation
• Analytics and Interpretation
• Strategic Thinking

Behavioural Qualities

• Adaptable
• Complete candour
• Culturally aware
• Emotional Maturity
• Innovation
• Integrity
• Leadership
• Team Player
•  
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Numerical
• Project Management
• People Management
• Execu tiv e Presentation

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Mission/ Core purpose of the Job

The Manager: RAFM Controls and Process is responsible to manage revenue leakage risk, future design and implementation of a revenue responsible organisation, commercial framework, and technology landscape by implementing controls. This role is responsible for driving new business assurance primary and secondary controls across business and assists business with all assurance requirements including fraud.

Key responsibilities include:

• Facilitate the assessment and continuous improvement of the Revenue Assurance and Fraud Management (RAFM) function ensure that a mature and capable environment is achieved
• Facilitate all RAFM risk assessments and business requirements analysis of organization change relating to Commercial Change Management including new projects
• Improve risk coverage by designing and recommending new/improved profitability through the reduction of revenue leakage by strengthening the primary and secondary controls environment to more effectively manage inherent and residual risk

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) 

Strategy Development and Implementation

• Manages and coordinates the Revenue Assurance and Fraud Management activities for various stakeholders within the Finco organisation – including the Chief Financial Officer, Executive Committee, Audit Committee, and various internal customers.
• Implements RAFM strategy for Finco to effectively manage service revenues and profitability within an effective Governance Framework and ensure implementation across Opcos

Operational Delivery

Risk Identification

• Delivery of a program of regular risk and controls reviews within operations in order to detect and document issues affecting revenue integrity
• Drive improvements to the end to end controls environment with management and stakeholders
• Support the improvement deliver process, ensuring timeliness and quality in delivery
• Integration of the risk findings with internal and external audit and BRM stakeholders to ensure alignment in relation to risk levels and remediation progress

Revenue Assurance Operational Effectiveness

• Ensure that all Best Practices implemented are aligned to the set operational framework for the Revenue Assurance team
• Participate in business process design with regard to identify, monitor or collect revenue (e.g. new system implementations/upgrades, new product roll outs, etc)
• Ensure processes & controls in place to mitigate losses to ensure the highest levels of revenue recognition
• Maintain in-depth understanding of industry trends relative to revenue assurance practices.
• Promote quality assurance for all processes impacting revenue.
• Partner with Engineering, IT, teams to design, develop and implement best practices to minimize revenue leakage
• Perform regular reconciliation and analysis of revenue streams
• Understand and aggregate revenue assurance activities across the business and ensure they are working effectively
• Analyze data/reports to identify opportunities and areas for improvement

Primary and Secondary Control Management

• Ensure improved and efficient control performance
• Monitor secondary controls
• Manage a view of control failures through monitoring of preventative control
• Manage primary & secondary control thresholds
• Review Primary & Secondary controls for efficiency & effectiveness
• Provide a view of Business Unit control coverage
• Mitigate control implementation
• Explore automated control coverage
• Assists the business units in the implementation of preventative fraud controls, providing sound governance and compliance processes, and tools to identify and manage risks.
• Awareness and acceptance of control framework by business units
• Delivers on KPIs into Business Units for control measures
• Continuously update control frameworks aligned to the evolving business environment
• Manage adequate internal controls and ensure effective functioning of these controls

Governance

• Operational, Tactical and Strategic Meetings
• Provide input in strategic meetings when required
• Provide inputs into the risk mitigation and controls
• Provide input into the preparation of proposal on change initiatives, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical

• Provide input into all projects initiated
• Provide input into establishing objectives, targets and budgets for the function as applicable
• Identify and document key risks, issues and dependencies and set mitigation actions
• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Ensure execution in alignment with divisional strategy
• Continuous performance monitoring and adjust strategy and actions to deliver targets

Reporting

• Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required

Job Requirements (Education, Experience and Competencies) 

Education:

• 4-year tertiary education in Information Technology, Computer Science, Engineering, Business Science or Business Finance
• Master’s in business administration is advantageous
• Preferred – Post Graduate Qualification –CISA/CISM/CRISK/ MBA/CA.SA/

Experience:

• At least 5 years of managing a Revenue Assurance and Fraud Management in a Global multi country environment
• 2-3 years’ experience within a Financial Services/ Fintech company environment
• Experience in data analysis and management, business performance management and/or reporting within the financial sector or banking industry
• Experience working in a medium to large organization
• Entrepreneurial spirit, self-driven and ability to motivate others
• Worked across diverse cultures and geographies
• Pan African multi-cultural experience is advantageous

Competencies:

Functional Knowledge:

• Business performance management/ measurement/ improvement and reporting
• Process & Control design & testing
• Business Activity Benchmarking/Survey
• Risk assessment and analysis
• Performance reporting
• Budgeting, forecasting, and planning
• Audit
• Risk Management techniques
• Compliance reporting
• Predictive analytics
• Incident management
• Qualitative and quantitative analysis
• Data Management
• Data engineering

Skills

• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Numerical
• Project Management
• People Management
• Executive Presentation

Behavioural Qualities

• Adaptable
• Complete candour
• Culturally aware
• Emotional Maturity
• Innovation
• Integrity
• Leadership
• Team Player

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Mission/ Core purpose of the Job

The Manager: Treasury Operations is responsible to implement and manage the centralised Treasury support function and operational process across the group to improve efficiencies and manage risk based on the approved Treasury Policy as amended from time to time.

The Manager is responsible for managing a centralized and formal treasury front, middle and back-office function and associated operational processes across the DigiFi group & Opcos to improve efficiencies and manage risk based on the approved Treasury Policy as amended from time to time.

Further, the Manager is responsible to provide Inputs and assistance in terms of assessment of treasury risk and inputs into risk mitigation strategy/solutions, Responsible for assistance in determination and managing the effective buy-in and implementation the risk management strategy/solutions.

Strategy Development and Implementation

• Provide strategic input to the Treasury & Investor relations on treasury related matters
• Assist with the development of a financial risk management matrix and development of adequate risk mitigation strategies
• Implementation of appropriate hedging strategies for foreign exchange and interest rate risks
• Management of appropriate working capital management strategies
• Assist with designing and implementing cash management and investment strategy
• Managing and monitoring the capital structure
• Assist with design and implementation of diverse cash collection strategies in line with best practice and innovation
• Assist with design of innovative banking solutions and practice

Operational Delivery

• Custodian for all External loans created through Funding Requirements and Banking relationship
• Management of all updates to authorized signatories and dealer mandates, opening of bank accounts,
• Collation of contract documents, preparation of audit trail for contract renewal including documentation on services rendered and linking prior approvals / payment information
• Responsibility for Forex forecasts including advising on all foreign exchange transaction principles to senior stakeholders within Opcos in the business
• Determine, evaluate, negotiate and manage the effective implementation of structured products for risk management and yield enhancement

Treasury policy 

• On-going management (updating and improvement) and monitoring of compliance with policy to ensure appropriate risk profile of holding companies and Group, including any limitations due to sanctions and rollout and application into operating subsidiaries.
• Cascading of treasury policy applicable across Opcos

Treasury systems 

• Ensure supporting treasury system in place to retain integrity of treasury information and streamline the processes for holding companies and subsidiaries.
• Reconciliation with accounting systems.
• Supporting systems should be managed including Reuters, Bloomberg, Concorde (settlements).
• Ensure as much electronic banking as appropriate in place to manage integrity and automation of the treasury
• Support to maintain the banking profiles on the treasury management system, extract and review of system access reports, correct loading of beneficiaries in system

Treasury management and reporting

• Provide advisory support and guidance on treasury functions including hedging, deal management and financial risk management
• Analyse and determine the appropriateness of forex dealing/settlement reports and provide valuable insights based on the data. Ensure effective reporting systems and process is in place in order to manage and meet reporting deadlines and guidelines
• Oversee and manage the reporting to the Group Treasury committee, Risk committee and Audit committee on back/middle office functions.

Regulatory compliance

• SARB applications, reporting and management (ensure compliance) and any FSB and associated issues. Appropriate and complete filing systems to ensure no risks and adequate information for auditing and ongoing requirements. Compliance with terms of loan agreements including compliance certificates.

Relationship management and mandates with the banks in respect of back/middle office functions

• Effective management of banks accounts and relevant strategies thereof
• Develop relationships with banks that are mutually beneficial for both Finco and the bank
• Facility management including KYC/ISDA’s etc and banking relationships and smooth and efficient back office. Correct lines in place to support front office requirements. Signatories, Delegation of Authority, Bank mandates, loan administration etc

Asset and liability management

• Detailed breakdown and appropriate filing and system management for all holding company assets and liabilities including intercompany loans, investments and sanction fund management. Guarantees and letter of comfort issued and managed
• Define templates, tools and operational procedures. Identify uncovered FX positions and recommend solutions within policy
• Other ad hoc support for Group funding and special projects

Cashflow forecasts

• Planning and up streaming of cash for operations and managing of liquidity
• Managing, monitoring, and reporting on cash positions, investment management, optimal allocation of funding and liquidation and liquidity ratios
• Provide the necessary information and process to ensure adequate solvency and liquidity for compliance to the new companies act, by country and by currency (by bank) as well as ability to manage shorter term liquidity.

Governance

• Operational, Tactical and Strategic Meetings
• Provide input in strategic meetings when required
• Provide inputs into the risk mitigation and controls
• Provide input into the preparation of proposal on change initiatives, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical

• Provide input into all projects initiated
• Provide input into establishing objectives, targets and budgets for the function as applicable
• Identify and document key risks, issues and dependencies and set mitigation actions
• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Ensure execution in alignment with divisional strategy
• Continuous performance monitoring and adjust strategy and actions to deliver targets

Reporting

• Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required

Job Requirements (Education, Experience and Competencies) 

Education:

• Minimum of 3 year tertiary degree (Bachelor’s degree in Finance and / or equivalent;
• Post graduate degree in Finance and/or equivalent professional qualification (preferred)
• CA or Chartered Financial Analyst (CFA) (advantageous)
• MBA or Masters (advantageous)

Experience:

• 5-6 years (total) experience in at least two treasury areas such as foreign exchange and money market dealing, loan administration, foreign payments settlements and confirmation, forex reconciliations
• 2-3 years of relevant working managerial experience in the Financial Services, Fintech, Banking sectors
• Experience working in a medium to large organization
• Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges

Competencies:

Functional Knowledge:

• Financial risk management and Risk Mitigation strategy
• Working capital management
• Cash collection
• Treasury procedures and policy development
• Cash flow
• Foreign exchange dealing
• Loan administration
• Foreign payments settlements and confirmation
• Forex reconciliations
• Exchange control
• Legal-related knowledge related to Treasury

Skills

• Business Acumen
• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Negotiation
• Financial and Numerical
• Project Management
• People Management
• Executive Presentation

Behavioural Qualities

• Adaptable
• Complete candour
• Culturally aware
• Emotional Maturity
• Innovation
• Integrity
• Leadership
• Team Player