Senior Manager, Investment Administration at Standard Bank Group

Job Purpose

The successful candidate will be supporting the Head – Fund Services Operations and be fully accountable for all aspects of a client’s(GEPF & GIPF) Investment Administration and Fund Services product offering.

Key Responsibilities/Accountabilities

• Determine and implement the strategic objectives of the business
• Manage a team of managers to successfully deliver on the contractual obligations of our clients
• Manage and deliver on all Investment reporting & reconciliations, including Compliance Monitoring & Performance reporting
• Monthly client Billing & Revenue / Profitability Reporting
• Responsible for all month-end processes,  including the collation of reports from Asset Managers, investigations & resolutions  of month end reconciliation queries
• Ad Hoc projects & resolving system issues
• Maintain and foster client relationships with regular engagement
• Implement robust automated solutions to routine operations tasks
• Ability to operate specialised systems for Banking Investment Custody and Accounting
• Willingly leads the team by setting an example, coaching and motivating staff.  Arbitrates during team crises, addressing deviant behaviour and acting as an advocate for the workgroup.  Integrates CIB values and team diversity towards delivering quality products and/or services.  Provides staff with meaningful performance-related feedback and facilitates opportunities for self- and group managed learning.  Monitors staff career aspirations and strive to meet D&I objectives
• Ensure a satisfactory audit(including ISAE 3402) review in all components of the business
• Keeping abreast with Market changes with regards to Pension Fund reporting requirements
• Examine industry trends and influence business
• Takes the initiative in either developing or supporting the business.  Anticipates the future needs of the department and is innovative in developing recommendations and implementing planned changes.  Actively influences events to achieve business goals by capitalising on team and individual strengths.  Promotes a reputable, professional and credible image of the organisation under all circumstances.  Identifies, seizes and creates opportunities to improve service delivery.
• Attend & meet with Clients.  Ability to run with client meetings, requests & enhancements.
• Manage & motivate a team in an extremely pressurised environment.
• Prioritises work for optimal output and assists in overcoming technical/operating problems.  Audits work against market and professional business standards.  Assumes personal accountability for team performance, whilst encouraging individual staff responsibility and contribution.  Responds proactively to fluctuations in the quality and quantity of team outputs.
• Uses project management methodology to manage tasks
• Manage key stakeholder expectations: Sales, Product and relationship management teams

Manage Investment Accounting Information with Client’s Finance Teams:

• Adhere to sound financial principles
• Implement, manage and review commentary for all monthly financial reporting
• Establish, maintain and challenge key financial controls over the monitoring and reporting of trial balance.
• Continuously adhere to all existing policies and procedures and sharing these across the business to promote standardization and best
• practice and adherence to existing policies.
• Assist clients with preparation and review of management accounts in a timely manner for all their relevant stakeholders.
• Assist client in compiling, presenting and interpreting financial results.
• Anticipate, design and implement financial reporting per client requirements without comprising financial integrity.

Preferred Qualification and Experience

• Qualified CA
• At least 5 years management experience in Financial Services / Banking / or related sectors

Knowledge/Technical Skills/Expertise

• Highly committed to INVESTOR SERVICES values
• Enthusiastic team player
• Excellent interpersonal and communication skills - the ability to communicate with clients
• Proactive – self- starter with high level of discipline.
• Prepared to learn as much as possible & work with little supervision.
• Ability to work under pressure & deadline driven.
• Strong Client focus & prepared to go the extra mile
• The position requires someone who can multi-task and also run with non-routine issues/ projects
• Excellent problem solving & analytical skills - accurate with attention to detail.
• Good organisational, administrative, time Management skills
• Very proactive – able to work with little or no supervision and meet deadlines.