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  • Posted: Jun 21, 2022
    Deadline: Not specified
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    MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
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    Senior Manager: Mobile Financial Services and Payment Systems

    Mission/ Core purpose of the Job

    The Senior Manager: Mobile Financial Services and Payment Systems role is to provide Group wide leadership, development and innovation on Mobile Financial Services and Payment Systems. Lead the design, development and implementation model for the various payment, collections, acquiring, lending and other micro-finance systems, services, technologies, tools and platforms and control the release where the solutions are centralised. To develop a platform strategy that will support the Group’s products and services by providing effective technology platforms, BSS applications and support processes.

    Key success factors for this role include platform development, leading the plan, build and maintenance of the foundational elements of Mobile Financial Service platforms, including data, content, technology, regulatory compliance, governance, interoperability and other enabling components.

    Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

    The Senior Manager Mobile Financial Services and Payment Systems will be accountable for achieving the following objectives:

    • Contribute towards the development and implementation of the Mobile Financial Services and Payment Systems strategy
    • Drive the implementation and effective delivery of the Mobile Financial Services and Payment Systems strategy
    • Ensure effective communication of the tactics, methods and practices employed in the implementation of the strategy
    • Ensure the development of high level operational plans for each department that link to the function’s medium to long-term strategic goals.
    • Ensure that all Mobile Financial Services and Payment Systems and platforms are regulatory compliant in their respective markets.
    • Ensure collaboration between the Mobile Financial Services and Payment Systems team and the rest of the Digital Platforms and Services teams in order to validate new solutions, design service blueprints and ensure quick implementation processes.
    • Ensure that Mobile Financial Services and Payment Systems and platforms comply with MTN’s Digital Platforms Architecture and where necessary implement plans to ensure alignment.
    • Ensure automation, easy deployment and sound infrastructure for Mobile Financial Services and Payment Service platforms.
    • Ensure that the Mobile Financial Services and Payment Systems and platforms are fit for purpose in performance, agility, adaptability and stability and enable MTN’s Mobile Financial Services growth strategy
    • Define how data is collected, stored and distributed across Mobile Financial Services and Payment System channels.
    • Drive the Mobile Financial Services and Payment systems technical architecture associated with the underlying platform infrastructure and the integration to back end systems.
    • Define the approved tools and technologies to support team members and the services they provide
    • Accountable in ensuring platforms and services are operated according to internal standards, external accrediting agency standards and legal requirements
    • Drive the integration of the Digital Platforms Architecture with the relevant technology systems.
    • Lead the development of the framework and requirements for Mobile Financial Services and Payment systems, services and infrastructure to enable effective services to MTN and its partners.
    • Research new and emerging trends and define and implement new services in terms of Mobile Financial Services and Payments to enable best-in-class innovative solutions and services.
    • Liaise with and determine appropriateness of vendors or third parties that can create Mobile Financial Services and Payment systems and services revenue generating potential services both within MTN as well as externally to customers.
    • Manage, oversee and maintain all Mobile Financial Services and Payments platforms and service architecture within MTN.

    Key Deliverables

    • Implementation of Mobile Financial Services and Payment systems strategy
    • Reducing time to integrate new digital platforms/services – TTM as a key measure
    • Alignment to and with the MTN Group Digital Platforms Architecture
    • Efficient cost management for Mobile Financial Services and Payment System solutions
    • Mobile Financial Services and Payment Systems delivery KPI’s met and established

    Role Dependencies

    • Active support from the General Manager: Digital Platforms and Services
    • Deep understanding of the MTN business strategy
    • Understanding of the OpCo technology, business and regulatory context
    • Timely decision making and reporting
    • Alignment of OpCo and Group strategy initiatives

    Job Requirements (Education, Experience and Competencies)

    Education:

    • Minimum of 4 year tertiary degree
    • A relevant post graduate qualification an advantage
    • Relevant Certifications for industry
    • Fluent in English

    Experience:

    • Minimum 6 years with Managerial level experience
    • Minimum 5 years Financial Services and Payment Systems experience
    • Worked across diverse cultures and geographies advantageous
    • Experience developing transactional products and services
    • Understanding of Financial and Payment Services regulatory and audit regimen
    • Knowledge of existing and emerging Financial and Payment models and schemes
    • Appreciation of agent, merchant or network based Financial and Payment services
    • Experience working in a medium to large organisation

    Competencies:

    • Strategy Implementers, Decisive Problem Solver, Best Practice Value Creator
    • Culture and Change Champion, Guiding People Manager, Relationship Builder
    • Results Achiever, Operationally Astute, comfortable with ambiguity

    Method of Application

    Interested and qualified? Go to MTN on group.mtn.com to apply

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