Senior Manager Provincial & Local Consulting REF NR : VAC01229/22 at SITA SOC (Ltd)

Key Responsibility Areas 

• Manage and drive portfolio of customers in the province to determine and assess existing customers’ needs with the desired ICT requirements profile provincial customer in order to provide effective solution approach to deliver within existing contractual constraints, policies and SITA commercial service catalogue 
• In collaboration with service owners, including senior management and key stakeholders, coordination of service/product delivery and solutions for each provincial customer 
• Build, manage and maintain strategic relationships with Government Departments including delivery partners (i.e. SITA service owners) to continuously sustain the SITA business 
• Perform analysis on provincial needs and requirements in collaboration with Business Development team and other internal and external key stakeholders. 
• Perform SLA management, monitoring and review 
• Ensure that the team keeps abreast of the latest industry developments and appropriate technologies for knowledge management to ensure innovation and improved productivity 
• Financial and business management 
• Human Capital Management. 

Qualifications and Experience 

• Minimum: Bachelor Degree in Information Technology OR Computer Science OR Bachelor Degree in Commerce OR Business Administration OR Economics / B.Tech (NQF 7). Certification in TOGAF, COBIT, ITIL, or other IT related is an added advantage 
• Experience: 8-10 years professional experience, including, at least 2 years’ experience in ICT advisory services.  at least 5 years’ experience in business development and ICT Sales, preferably in public sector.  at least 4 years’ experience in a manager/senior manager role in a similar industry.