Senior Manager - Revenue Accounting and Analysis.Finance at MTN

JOB DESCRIPTION

• Highly dynamic and fluctuating Telecommunications industry
• Within the legal, regulatory and commercial environment of South Africa (GAAP, IFRS ICASA, FICA, VAT, Tax Act, etc).
• Work within own regulations i.e. MTN PPP’s and Finance PPP’s
• Fast moving industry
• Context changes in terms of technology advancements e.g. developments effecting the wholesale billing & revenue assurance environments
• Legislative changes
• Changes in consumer behaviour and contracts and upstream network management 
• Shortage of skill
• Pressurized environment with strict month-end deadlines and group reporting deadlines
• Competitor activity
• Downstream financial management

RESPONSIBILITIES
Task Complexity:

Strategic input :

• Contribute to, challenge and implement the long-term strategy for the revenue streams within MTN SA and its subsidiaries
• Design, and implement key controls to ensure timely, efficient, accurate and insightful reporting of revenues
• Provide input to the Integrated Business Plans and Forecasts of MTN SA
• Provide insights to the business on revenue performance
• Contribute to cost of sales discussions

Controls design and implementation:

• Develop primary controls to ensure the accurate recognition of revenue for all revenue streams
• Implement controls to assist with the detection of revenue leakage
• Implement controls related to the recognition of revenue, and critical data artefacts to upstream systems

Revenue System implementation, Support and Maintenance:

• Implement and maintain business aspects of any systems, tools and solutions related to the recognition of revenue
• Maintain detailed financial systems and process flows documenting product lifecycle, billing configuration, provisioning, charging and rating as is necessitated for the accurate recognition of revenue
• Provide inputs to revenue related system changes

Revenue analysis and reporting:

• Develop insightful revenue reporting and develop dashboard for stakeholders:
• Exco
• Regional teams
• Commercial business units Channels
• Product and Segment owners
• Finance Business Partners
• Investor Relations
• Provide insights and commentary for internal and external reporting such as monthly, quarterly and annual reviews, board and audit committee presentations and investor relations
• Develop forecasting models for daily, weekly, monthly and quarterly revenue forecasts
• Perform recurring and ad hoc detailed revenue analysis 
• Maintain the revenue chart of accounts Manage month-end closure and ensure timeous reporting by providing guidance to interdepartmental managers where necessary.
• Analyse and define methods to support the reporting process and compilation of annual financial statements including supporting disclosures
• Streamline financial reports to ensure that they are aligned to the accounting system.
• Manage the preparation of all financial reconciliations related to revenue recognition
• Analyze results and highlight variances and corrective action.

Audit support and Revenue Information requests:

• Guide and develop audit approaches to support internal and external audits of revenue
• Co-ordinate the audit of revenue recognition and manage any fees related thereto
• Provide support to other business units which require revenue related information such as regulatory etc.

Balance Sheet Management:

• Maintain control and reconciliation over revenue related balance sheet provisions including the completeness, accuracy, validity of the balances and related provisions

Operational matters:

• Drive best practice, continuous improvement and innovation within the department.
• Define measures and controls to minimise risk and ensure compliance.
• Liaise with internal and external auditors to resolve audit points by ensuring that they are dealt with effectively and timeously.
• Define and initiate ad hoc related projects, providing business plans, support and input as required.
• Fulfil a specialist role for ad hoc projects where required, giving specialist input, identifying areas of risk and non-compliance and making recommendations as appropriate.
• Manage resources (people. finances, products) taking local conditions into consideration.
• Create awareness of a revenue responsible organization, to be alert of revenue leakage, over-billing and revenue  maximizing opportunities.

Budget Management:

• Forecasting, planning, development and review of budget for function.
• Manage and optimise the budget, ensuring all expenditure is in line with the agreed budgets
• Manage costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximising cost/benefit ratios 
• Base annual budgets on the identification of trends and patterns within the current operations and extrapolate these over the next planning cycle, taking any known changes into consideration

Customer Relations and Satisfaction

• Build, develop and maintain solid relationships with all relevant stakeholders.
• Respond to escalated queries and resolve timeously.
• Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures.
• Adopt a proactive management approach to prevent future problems.
• Drive continuous improvement as an important element of service delivery

Quality Management and Improvement

• Provide input to define the business requirements of billing system enhancements.
• Identify and take corrective action to minimise revenue leakage
• Embed technological and organisational change into day-to-day processes, to proactively minimise the possibility of revenue leakage
• Identify processes and procedures where the quality of work may be improved 

Project Management 

• Develop and drive the execution of agreed projects 
• Drive the implementation, tracking, monitoring and compliance of Projects
• Define the reporting function, continually looking for additional information to include in reporting pack that may add value to the users of information.
• Contract management in line with Procurement Policies
• Co-ordinate project reporting
• Ensure effective implementation of the integrated project management model
• Risk Management

Business Analysis

• Perform Business Analysis MTN SA Business Analysis in line with the methodology and guidelines
• Identify ways to fine tune policies, processes and systems in line with changing work practices
• Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems 
• Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance 
• Ensure that benchmarking is conducted with other companies and organizations within and outside the industry. 
• Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
• Identify and implement innovative ways to use minimum resources to achieve maximum outputs 

QUALIFICATIONS
Education 

• CA (SA) with Strong telco experience in revenue accounting or assurance

Global Experience Standards 

• Manager track record of 5 years or more; with at least 5 years in relevant sector/ industry 
• Worked across diverse cultures and geographies advantageous