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  • Posted: Aug 10, 2022
    Deadline: Not specified
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  • DASH BPO, LLC is a global leader in delivering best-in-class first party solutions for its strategic partners. With expertise in Customer Care, Sales, Collections, Quality Assurance, Verification, and Technical Support, DASH is an organization that understands the importance of a true partnership approach. As an extension of your company we understand that b...
    Read more about this company

     

    Senior Operations Manager

    Job Requirements

    • Education: Bachelor’s Degree
    • Professional experience: 5+ years of managerial experience (3+ years of call center experience preferred)
    • Language: Fluent Written and Spoken English

    Technical Skills

    • Budgeting & financial management
    • Data analysis & action planning
    • WFM forecasting & capacity planning
    • Microsoft Office Package

    Behavioral Skills

    • Critical thinking and problem-solving skills
    • Planning and organizing
    • Communication skills
    • Leadership
    • Conflict management
    • Adaptability

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to DASH BPO on www.linkedin.com to apply

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