DASH BPO, LLC is a global leader in delivering best-in-class first party solutions for its strategic partners. With expertise in Customer Care, Sales, Collections, Quality Assurance, Verification, and Technical Support, DASH is an organization that understands the importance of a true partnership ap... read moreproach. As an extension of your company we understand that brand protection and providing a superior customer experience is our top priority.
As a COPC certified company our performance management and process improvement approach has become an international benchmark in industries such as Financial Services, Automotive, Healthcare, Technology, and Telecom. The COPC standard has gained widespread acceptance and recognition in the Customer Service, Financial Services and the Business Process Outsourcing (BPO) space.
Job Requirements
Education: Bachelor’s Degree
Professional experience: 5+ years of managerial experience (3+ years of call center experience preferred)
Language: Fluent Written and Spo
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Objective
The Operations Manager will be responsible for leading a team of customer service agents and Supervisors. This role is centrifugal to ensuring staff commitment, daily ope
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A link builder agent will be responsible for promoting client’s webpages to other websites with relevant and related content, researching potential websites and identifying new
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The Trainer responsibility is to conduct new hire and ongoing trainings to agents, supervisors, and all operation’s areas, helping them improve their performance to attain highe
