Senior Policy Administrator at Santam Insurance

KEY FUNCTIONS:
Policy Administration / Authorization of Team Work:

• Conversions of quotes into Policies
• Endorsements
• Provide terms on existing policies
• Understand Insurance Principles and Business Retention on existing policies
• Dealing with other areas within Mirabilis/ liaising with brokers.
• Manage / monitor incoming / outgoing mail
• Must be able to adhere to deadlines and operating standard and requirements

Qualifications & Experience

• Must have a minimum of 10 years insurance experience within an underwriting capacity
• Preferably 5 years short term engineering insurance experience
• First Level Regulatory Examination
• Relevant Degree / Diploma 
•  Computer Literacy: Microsoft Office - proficiency in Word, Excel PowerPoint and Microsoft Outlook

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

Skills

• Team player
• Well-spoken and confident
• Good telephone etiquette
• Immaculate interpersonal skills
• Ability to perform tasks under pressure 
• Attention to detail / accuracy
• Continuous development of interpersonal skills
• Proficient in the KIT policy administration system within 1 month of appointment (On the job coaching)
• Training on engineering insurance products