Senior Pre Sales Consultant at FICO

The role

FICO is recruiting for a Lead or Senior Consultant to join FICO’s Decision Management Suite Pre-Sales Consulting team. The Decision Management Suite provides an easy way for customers to evaluate, customise, deploy and scale state-of-the-art analytics and decision management solutions and incorporates best-of-breed capabilities for analytics, decisioning, optimisation, data visualisation and exploration, and rapid application development.

The successful candidate will be based in our office in Johannesburg, focussing on the South African market.

Responsibilities

• Engage with clients and prospects consultatively to understand their needs and pain points, and define and propose viable solutions based on FICO’s software, services and business consulting with a clear focus on business value and customer satisfaction
• Develop and maintain a breadth and depth of knowledge on the functional and technical elements of the products in the FICO Decision Management Suite
• Create and deliver presentations and demonstrations; contribute functional/technical/domain written content for RFQ, RFI and RFP responses; contribute to and lead client workshops
• Continually expand your domain knowledge of business processes in FICO’s core vertical industries and horizontal application areas
• Understand your client’s business, industry context and market pressures
• Plan, execute and manage targeted proofs of concept with well-defined success criteria
• Manage a portfolio of client opportunities and actively contribute to the progression of each
• Contribute to demand generation activities such as marketing events, webinars, blogs and white papers

Your experience

• Significant experience working either:
  • vendor-side in pre-sales, or as an architect, with experience in enterprise business to business (B2B) solutions, ideally in horizontal capabilities such as Decision Management or Business Process Management
  • ‘in house’ as a Risk Technologist for a blue-chip financial services client
• A solid understanding of business-to-consumer (B2C) risk management processes in banking, consumer finance, automotive, telecoms, retail or insurance
• Firm understanding of what is required to deploy high performance decision automation systems
• Proven practical experience of software packages falling into the following categories:
  • Decision Management/Business Rule Management Systems
  • Packages for Business Process Management (BPM) Rapid Application Development (RAD); and Business Intelligence (BI)
  • Mathematical optimisation
  • Predictive analytics, model management, and data mining
  • Data visualisation and exploration
• Applied business analysis techniques including requirements capture and business process and decision modelling, ideally with working knowledge of the relevant industry standards DMN, BPMN and CMMN
• Hands on, demonstrable experience with a wide range of industry standard technologies such as Java, web technologies such as HTML/JavaScript, relational databases, Windows/Linux systems, Python and R as well as big data technologies such as Apache Hadoop or Spark

About you

• You are passionate about the ability of technology and advanced analytics to power real world business applications across a wide range of use cases in the financial services sector and beyond
• You are a team player who enjoys working with others to reach a goal and for whom customer satisfaction is paramount
• You are a strong communicator and have excellent written language, verbal, and presentation skills
• You are a self-starter who enjoys working in a dynamic environment, and enjoys international travel

Qualifications

• Bachelor’s degree or higher, ideally in a subject such as Computer Science, Mathematics, Engineering, or Operations Research
• Language skills
  • Fluent in English
  • European languages are an advantage