Senior Process Engineer (3-Month Contract) at DeARX Services (Pty) Ltd

• Do you see a process and immediately start thinking, There has to be a better way of doing this?
• If you're passionate about process optimisation, operational excellence, business transformation and making a measurable impact, this could be the opportunity for you.
• We are looking for an experienced Senior Process Engineer to join a dynamic banking environment and help shape the way business processes operate today — and how they should operate tomorrow.
• You'll work closely with business leaders, project teams, technology specialists and other stakeholders to understand the As-Is, design the To-Be, and turn improvement opportunities into practical, measurable solutions.

What You'll Be Doing

You'll be at the heart of business improvement, helping teams to:

• Discover & Diagnose – Analyse existing business processes, identify pain points, inefficiencies, risks and opportunities for improvement.
• Design the Future – Develop innovative To-Be processes and operating models that improve efficiency, customer experience and business performance.
• Drive Process Improvement – Lead initiatives that streamline workflows, eliminate unnecessary steps and solve complex business problems.
• Measure What Matters – Help define meaningful process and performance metrics and establish ways to track improvement.
• Demonstrate Business Value – Support ROI and business value assessments to ensure improvement initiatives deliver tangible results.
• Connect the Dots – Conduct value chain and cross-functional process analysis, connecting business strategy to process architecture.
• Bring People Along – Facilitate workshops, manage stakeholders and support teams through business and operational change.
• Enable Transformation – Identify training requirements, support change initiatives and develop communication plans to ensure successful adoption.
• Explore Automation – Understand how BPMS and RPA can be used to automate and improve business processes.
• Leverage Data – Work with data and technology specialists to understand data flows, transformations, interfaces and information requirements.
• Bridge Business & Technology – Collaborate with architects, developers and project managers to ensure process requirements translate effectively into technology solutions.
• Track Progress – Provide clear progress updates and communicate outcomes to key stakeholders.
• Manage Risk – Ensure process changes align with relevant policies, controls, regulatory requirements and risk appetite.

What You'll Bring

• We're looking for someone who can think strategically, analyse critically and make things happen.

You should have:

• 7–10 years' experience in Business Process Management, Business Analysis, Process Improvement, Operational Excellence or a related field.
• 3–5 years' management or leadership experience.
• Proven experience leading small-to-medium process and performance improvement initiatives.
• Strong experience with BPM and process improvement methodologies.
• Practical Change Management experience.
• Experience facilitating workshops and engaging stakeholders across different levels.
• The ability to move confidently between business requirements, process design and technology discussions.
• Experience working within complex, collaborative environments, preferably within banking or financial services.

Advantageous Certifications

• Lean / Six Sigma – Yellow Belt
• Certified Business Process Professional (CBPP)
• Business Analysis certification

Your Technical Toolkit

You'll ideally have knowledge and experience across:

• Business Process Management (BPM)
• Process Design & Optimisation
• BPMN / EPC / UML modelling
• Process Measurement & Performance Management
• Business Analysis
• Change Management
• Agile methodologies
• Systems Development Life Cycle (SDLC)
• Project Management principles
• BPMS & RPA
• Data flows and data transformation
• Facilitation and stakeholder engagement
• Business and technical documentation
• Relevant regulatory and organisational policies

The Person We're Looking For

• You're more than just a process modeller. You're someone who can challenge the status quo, influence stakeholders and turn complex problems into practical solutions.