Senior Product Manager (Individuals) at Nedbank

Job Purpose

• We are seeking a dynamic senior professional with management experience, strong interpersonal skills and a unique combination of financial analytics, product development, marketing & sales to drive the strategic development and innovation of Money Management (Transactional products) for the Retail Consumer and Relationship segments in Solution Innovation.
• In this role you will develop products and services (CVP’s) that are based on client centred design. Including market research, cost / benefit analysis, client needs assessment, prototyping, change management, marketing strategies, and overall product/service commercialisation that delivers a strong market share. The role encompasses service design and commercialisation of new innovations for product and services, as well as the business operations.

This role is an exciting opportunity to impact and influence innovation within Nedbank.　

Job Responsibilities

• Drive the commercial profitability of Money Management products in relation to NIR, NII, CTI and profitability for Consumer and Relationship banking segments;
• Drive growth of balances and account usage in support of "Main banked" accounts;
• Engage, participate and represent the interests of Money Management (Transactional products) on strategic projects in the capacity of Product owner (Agile) and subject matter expert;
• Accountable to provide client and business requirements that drive the strategy of Money Management (RBB segment for individuals) for strategic projects;
• Conduct research into competitors both traditional (banking) and new verticals (FINTechs, MNOs etc), which drives and contributes to commercially sound innovation;
• Ensure that excellence in client experience is at the forefront of all innovation for Money Management products;
• Ensure the relevance of product CVP deliverables to client, business and market objectives;
• Provide priority to requirements, and identify opportunities within the programmes to expedite delivery and generate revenue;
• Conduct client testing of product constructs and features to ensure the end products resonate and satisfy the needs of the intended target market;
• Develop business cases and revenue models to support Money product innovation;
• Develop commercialisation strategies and plans to effectively take new innovations to market to ensure uptake and usage to realise business case benefits;
• Accountable for the requisite compliance and risk activities associated with the development of product innovation (including new product approvals, regulatory requirements etc);
• Deliver business objectives by developing and enhancing processes which support the innovation effectively;

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Business Science or BCom Finance Analytics as a Major or Bachelor of Science in Analytics, Financial Engineering or Maths of Finance
• Honours Degree in the Disciplines Specified Above (Advantageous)

Minimum Experience Level

• 5 - 10 years at a strategic level of which 3 - 5 years is at an innovation and operational execution driven management level in a corporate environment

Behavioural Competencies

• Customer Focus
• Decision Making
• Facilitating Change
• Innovation
• Business Acumen
• Planning and Organizing

Technical / Professional Knowledge

• Change management
• Communication Strategies
• Consumer behaviour
• Employee training/development
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant regulatory knowledge
• Staff resource planning
• Strategic planning
• Management information and reporting principles, tools and mechanisms

Type of Exposure

• Built a high performance culture
• Built and maintained stakeholder relationships
• Client and Relationship Results
• Delivered compliance risk management programmes and advice
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Improved Processes and Culture
• Managed Internal Processes
• Managed Transformation & Innovation
• Managed Relationships
• Managed Self and Team
• Managed budget
• Supported Transformation, Change and continued Improvement