Jobs at Nedbank

Job Purpose

• To build; service and maintain a book of discretionary and execution only stock broking clients according to mandates and models; generating revenue for the Business Unit and leveraging relationships to maximise customer value; in line with Nedbank's strategy.

Job Responsibilities

•  Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Maintain relationship with clients by providing outstanding service and execution of clients' instructions resulting in increased overall revenue.
• Prevent unnecessary financial losses and / or clients complaints by executing trades correctly and managing discretionary portfolios in accordance with standards / mandates.
• Ensure all clients trading activities are correctly priced in order to meet budget objectives.
• Operate in a cost effective manner by evaluating possible opportunities for profitability and working together with a senior.
• Achieve optimal performance of client investments by evaluating client needs and providing appropriate advice.
• Build a sustainable revenue stream by identifying opportunities that attract and acquire target market clients.
• Maintain relationship with discretionary and non-discretionary clients by providing outstanding service and execution of clients' instructions resulting in increased investment performance and client loyalty.
• Deal with client queries and complaints in an effective and timeous manner by resolving issues in agreed timeframes.
• Meet client expectations by carrying out clients instructions correctly and providing appropriate investment advice in accordance with their needs.
• Build and maintain internal and external stakeholder relationships by engaging in industry related forums and involvement in collaboration initiatives.
• Build existing and new client relationships through consistent service and performance.
• Operate within all relevant industry legislation by keeping up to date and adhering to legislation; rules; policies; processes and procedures.
• Ensure operational efficiencies and client needs and expectations are met by adhering to all internal operational procedures.
• Maintain a high standard of service and ethics by complying with all internal Nedbank codes of conduct; ethics and internal policies.
• Contribute to prevention of potential risks by identifying; escalating or mitigating potential risk situations.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

People Specification

• Essential Qualifications - NQF Level
• Advanced Diplomas/National 1st Degrees

Preferred Qualification
Essential Certifications

• Registered Securities Trader Exam, Registered Persons Exam (RPE)

Preferred Certifications
Type of Exposure

• Developing ways to minimize risks
• Managing conflict situations
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase stakeholders understanding
• Brainstorming ways of improving a product or situation
• Comparing two or more sets of information
• Writing client investment proposals
• Conducting a client financial needs analysis
• Working with a group to identify alternative solutions to a problem
• Communicating complex information orally and in writing

Minimum Experience Level

• 2 years in the financial markets environment
• Technical / Professional Knowledge
• Business writing
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• communication

Behavioural Competencies

• Communication
• Collaborating
• Building Trusting Relationships
• Advancing Sales Discussions
• Managing Work
• Sustaining Customer Satisfaction

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Job Purpose

• To define the test environment; analyse and document functional and non functional test cases based on the testing process and to participate in test design. Define the test environment requirements.

Job Responsibilities

•  Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. Staff surveys etc.).
• Achieve business strategy by participating and supporting corporate social responsibility initiatives.
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
• Add value to Nedbank by supporting the implementation of new processes; policies and systems.
• Ensure understanding of client needs through participation in peer reviews.
• Build and maintain effective relationships with stakeholders by providing feedback to stakeholders.
• Enable consultation within the value chain that supports and depends on testing by establishing a network with peers.
• Ensure stakeholders are informed by conducting walk through with the business.
• Ensure work completed according to plan by analysing requirements; extracting requirements; and using intermediate level test plans.
• Ensure functional and non functional test requirements by designing test cases and by creating test procedures.
• Use resources effectively by defining a controlled system testing environment.
• Specify test by using structured techniques.
• Provide feedback on test by writing test summary reports.
• Conduct static testing by applying rules and checklists.
• Ensure test effort and business risk is maintained by prioritising requirements to test.
• Execute on the project plan by creating test cases.
• Ensure test plan are designed in accordance with relevant standards and practices by providing input into test plans.
• Manage the traceability between test cases and requirements through documenting all findings and requirements.
• Solve issues by identifying; reviewing and ensuring defects are assigned accordingly.
• Comply with risk standards by logging incidents on relevant system and by managing outstanding incidents.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring that all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.
• Produce test cases by adhering to agreed project timelines.
• Provide advice on test requirements for the project to the relevant stakeholders

People Specification

• Essential Qualifications - NQF Level
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification
IT Diploma/ certificate. ISTQB foundation or equivalent entry level testing certification. (PST)

Essential Certifications

• ISTQB foundation or equivalent entry level testing certification. (PST) ISTQB foundation or equivalent (ISEB).

Preferred Certifications

• Type of Exposure
• Built and maintained stakeholder relationships
• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Manage internal process
• Managed Relationships
• Managed Self and Team
• Provided Client Service
• Provided Administrative Support

Minimum Experience Level

• 3-4 years in testing roles (minimum 14 months as Senior tester)

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Product Knowledge
• Cluster Specific Operational Knowledge
• Data Analysis and Interpretation
• Governance, risk and controls
• Testing principles and processes
• System Interdependencies
• IT Report Writing

Behavioural Competencies

• Continuous Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To enable learning and development for internal and external Nedbank stakeholders through analysis, design, development, implementation and evaluation of learning solutions in order to achieve Nedbank's strategic objectives.

Job Responsibilities

• Conduct analysis on business imperatives and identified needs
• Determine the scope of work of specific learning interventions, including deliverables and timeframes, and conduct needs analysis .
• Deliver Learning and Development (L&D) solutions through  learning interventions that are aligned with business and cluster strategic intent.
• Apply L&D  practices by keeping abreast of industry trends (Financial sector and Education, Training & Development) and legislative requirements.
• Coordinate identified  L&D initiatives and cluster projects
• Enable role competence as described in the curricula per role
• Make recommendation to business by  identifying trends and providing  feedback on identified success factors, risks and gaps
• Make recommendations to the Learning and  Development Manager if  material should be developed in-house
• Consult with clients through regular interactions to develop an understanding of their business context, structure and needs
• Build and maintain relationships with internal stakeholders through consultation, understanding their requirements and accommodating needs.
• Build and maintain relationships in external stakeholders by ensuring contracted deliverables are met.
• Monitor own performance by tracking delivery against scheduled activities and  learning  evaluations and taking corrective actions when required.
• Meet required business needs by engaging with business and determining the preferred method / medium of learning transfer.
• Design and develop the required learning intervention, assessment and learning aids whilst ensuring they are appropriately positioned
• Determining objectives for learner, business outcome desired and level of learner audience.
• Obtain sign off of learning material/interventions by  relevant stakeholders.
• Determine if business areas would require change management interventions through analysis of current and (to-be) redesigned process maps.
• Plan utilisation of resources.
• Create an implementation plan/ learning proposal
• Mitigate risk by identifying deviations from contracted  plans and processes and escalating as required.
• Resolve work obstacles by putting contingency plans in place and managing on a case-by-case basis.
• Ensure accurate tracking and reporting of learning interventions
• Contribute to development of procedures, processes and standards
• Ensure accuracy of learning material content with regard to product, processes, systems and legislative requirements
• Support the achievement of the  business strategy, objectives and values
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses
• Contribute to a culture conducive to the achievement of transformation goals
• Participate and support corporate responsibility initiatives
• Seek opportunities to improve business processes and systems .

People Specification

• Essential Qualifications - NQF Level
• Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees
Preferred Qualification

• Relevant HR diploma or degree, specialisation in Learning and Development, ODETDP diploma /certificate, qualifications in area of specialisation e.g. Short Term Insurance; Investments; Executors; Financial Planning / Structuring

Preferred Certifications
Type of Exposure

• Conducting root cause analysis
• Analysing situations or data that require an in depth evaluation of multiple factors
• Designed and Developed Learning Intervention
• Coordinating and gaining commitment from internal stakeholders
• Facilitation of workshop/training
• Coaching and Mentoring
• Change Management
• Writing business proposals.
• Conducting a needs analysis.
• Communicating complex information in writing and verbally
• Identifying trends.
• Using different approaches in new work situations

Minimum Experience Level

• 5 years or more training / learning development experience within Wealth Management (Private Wealth, Financial Planning, Investment Management - Stockbroking, Fiduciary and Trust).

Technical / Professional Knowledge
Administrative procedures and systems

• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Industry specific knowledge
• Industry trends

Behavioural Competencies

• Operational Decision Making
• Managing Work
• Customer Focus
• Communication
• Adaptability
• Technical/Professional Knowledge and Skills

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Job Purpose

• Use the automation framework and pre-defined test tools to inspect, analyse, design, develop and implement re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution.

Job Responsibilities

• Actively participate in the planning, estimation and sizing of products, features, stories to be delivered.
• Delivery of a well-structure and standard designed, quality assurance solutions within the timelines agreed with the delivery team.
• Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational.
• Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients.
• Work closely with Test Leads, Chapter Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our client.
• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
• Confirm that the automation test suite implemented is appropriately catalogued and aligns with the governance.
• Responsible for testing of the system or component testing under load, high-availability, recoverability and other fit for purpose software non-funtional testing.
• Log defects using the pre-defined defect management tool and ensure the relevant information is captured accurately that will assist with the root cause analysis.
• Identify potential product risks and communicate to the QA Lead the details and any possible mitigation factors.
• Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded.
• Report status of testing to the squad daily.
• Participate in all retrospective reviews.
• Participate in the showcase to stakeholders.
• Understand and manage own time based on expected timelines articulated by the line-management and project expectations.
• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
• Seek ongoing improvements in technical capabilities.
• Mentor the Software Test Engineers within the team to improve their technical capabilities.
• Support the achievement of the  business strategy, objectives and values.
• Stay abreast of developments in field of expertise.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Essential Certifications
• ISTQB foundation or equivalent (ISEB)

Minimum Experience Level

• 3 to 5 years Test automation experience.

Type of Exposure

• Experience in an agile development environment using Scrum and/or Extreme Programming

Technical / Professional Knowledge

•  Programming
•  Java Development with J2EE and/or Springboot knowledge (Advanced)
•  Automation testing using Selenium-TestNG
•  Use of repository systems such as GitHub and Bitbucket.
•  Testing of Services using automation tools such as Rest Assured, SOAPUI, Postman.
•  BDD and TDD
•  Continuous Integration (CI) process with Jenkins.
•  Agile methodology and working in agile teams
•  Use of Maven
•  Use of Jira and Confluence
•  Exposure to Cloud technology.
•  Experience in building stabs.
•  Experience in Service Virtualisation

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Job Purpose

• To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.

Job Responsibilities

• Build and maintain effective internal and external stakeholder relationships by proactively communicating; being flexible and open to feedback.
• Contribute to building of intellectual capital of the team by sharing information; knowledge and experience with all stakeholders.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis).
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
• Deliver world class quality reports aligned to requirements within turnaround times by diarizing; planning and prioritizing work appropriately.
• Contribute Business Unit cost saving strategy by adhering to the costs allocations per person.
• Support operational units by providing solutions that contribute to efficiency gains.
• Ensure work is completed on time by adhering to the deadlines as per the Service Level Agreements (SLA).
• Improve MIS by identifying opportunities for enhancing and improving production time and accuracy.
• Support new initiatives and business objectives by creating and designing databases; reports and programs.
• Provide support to business decisions by giving analytical and technical input into the management and stakeholder packs.
• Decipher data for improvement possibilities by collecting; analyzing data and establishing trends or patterns and identify possible solutions.
• Ensure compliance with governance structures by adherence to bank policies; process and procedures and industry regulations.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.

 
Minimum Experience Level

• 2-3 years’ experience in Swordfish workflow and General Management Information environment

Preferred Qualification

• Matric / Senior Certificate / Grade 12
• System query and development testing (preferably with Recoveries systems) will be a definite advantage
• SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS) will also be an advantage
• Bachelor's Degree with a major in Information Systems, SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS)
   

Type of Exposure

• Provided Client Service
• Provided Administrative Support
• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Manage internal process
• Managed Relationships
• Managed Self

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Information Technology concepts
• Role relevant related technologies
• Multiple operating system
• Computer Literacy
• Performance monitoring and tuning

Behavioural Competencies

• Continuous Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

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Job Purpose

• We are seeking a dynamic senior professional with management experience, strong interpersonal skills and a unique combination of financial analytics, product development, marketing & sales to drive the strategic development and innovation of Money Management (Transactional products) for the Retail Consumer and Relationship segments in Solution Innovation.
• In this role you will develop products and services (CVP’s) that are based on client centred design. Including market research, cost / benefit analysis, client needs assessment, prototyping, change management, marketing strategies, and overall product/service commercialisation that delivers a strong market share. The role encompasses service design and commercialisation of new innovations for product and services, as well as the business operations.

This role is an exciting opportunity to impact and influence innovation within Nedbank.　

Job Responsibilities

• Drive the commercial profitability of Money Management products in relation to NIR, NII, CTI and profitability for Consumer and Relationship banking segments;
• Drive growth of balances and account usage in support of "Main banked" accounts;
• Engage, participate and represent the interests of Money Management (Transactional products) on strategic projects in the capacity of Product owner (Agile) and subject matter expert;
• Accountable to provide client and business requirements that drive the strategy of Money Management (RBB segment for individuals) for strategic projects;
• Conduct research into competitors both traditional (banking) and new verticals (FINTechs, MNOs etc), which drives and contributes to commercially sound innovation;
• Ensure that excellence in client experience is at the forefront of all innovation for Money Management products;
• Ensure the relevance of product CVP deliverables to client, business and market objectives;
• Provide priority to requirements, and identify opportunities within the programmes to expedite delivery and generate revenue;
• Conduct client testing of product constructs and features to ensure the end products resonate and satisfy the needs of the intended target market;
• Develop business cases and revenue models to support Money product innovation;
• Develop commercialisation strategies and plans to effectively take new innovations to market to ensure uptake and usage to realise business case benefits;
• Accountable for the requisite compliance and risk activities associated with the development of product innovation (including new product approvals, regulatory requirements etc);
• Deliver business objectives by developing and enhancing processes which support the innovation effectively;

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Business Science or BCom Finance Analytics as a Major or Bachelor of Science in Analytics, Financial Engineering or Maths of Finance
• Honours Degree in the Disciplines Specified Above (Advantageous)

Minimum Experience Level

• 5 - 10 years at a strategic level of which 3 - 5 years is at an innovation and operational execution driven management level in a corporate environment

Behavioural Competencies

• Customer Focus
• Decision Making
• Facilitating Change
• Innovation
• Business Acumen
• Planning and Organizing

Technical / Professional Knowledge

• Change management
• Communication Strategies
• Consumer behaviour
• Employee training/development
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant regulatory knowledge
• Staff resource planning
• Strategic planning
• Management information and reporting principles, tools and mechanisms

Type of Exposure

• Built a high performance culture
• Built and maintained stakeholder relationships
• Client and Relationship Results
• Delivered compliance risk management programmes and advice
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Improved Processes and Culture
• Managed Internal Processes
• Managed Transformation & Innovation
• Managed Relationships
• Managed Self and Team
• Managed budget
• Supported Transformation, Change and continued Improvement

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Job Purpose

• To enhance the effective use of credit analytics across Group Risk through enhancing the Group’s ability to more actively manage the credit portfolio, assisting to optimise the return on credit, in line with the business unit's risk appetite and Nedbank business strategy.

Job Responsibilities

• Focus on credit portfolio analytics from a Group perspective and driving the development of an analytics framework which involves, but are not limited to:
• Creating and maintaining strategically focussed analytical tools
• Provision of MI, analysis and reporting, including recommendations on Economic Profit (EP) and Shareholder value-add (SVA) optimisation, and other important Portfolio Tilt lens’s
• Enhance the analysis of asset returns metrics
• Enhance risk/return analytics and conduct deep dives
• Conduct high quality analytics to actively support Group Credit Risk in the management of credit strategy and risk appetite
• Provision of asset Market share/peer analytics
• Mentoring the analysts in your team and identify relevant development needs.
• Contribute to the GRA Manco to ensure a cohesive unit
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Deliver services to internal client expectations.
• Build internal and external stakeholder relationships.
• Maintain a high-performing team by identifying a talent pool through conducting career conversations and using the talent grid principles and developing talent retention programmes.
• Sharing knowledge and insights with junior members of the team

Minimum Experience Level

• 10+ years of relevant analytical experience including 5 years management experience, with 5+ years in a credit risk environment

Essential Qualifications - NQF Level
Relevant Quantitative qualification

Preferred Qualification
Relevant Post-graduate Quantitative qualification

Type of Exposure

• Coaching and mentoring others
• Building a community of leaders
• Developing a functional/divisional strategy
• Managing complex boardroom dynamics and exhibiting a strong boardroom presence
• Managing multiple functions
• Developing succession plans
• Formulating and implementing communication strategies to cascade functional strategies
• Conducting benchmarking exercises to investigate improvement opportunities
• Executing major organisational change
• Managing business risks

Technical / Professional Knowledge

• Insights into credit risk regulatory principles (IFRS9 framework, Basel framework, impairment methodology, probability of default, exposure at default, loss given default, profitability measures)
• Structured planning, including resource management
• Strategic planning
• Industry trends
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Quantitative Skills

Behavioural Competencies

• Compelling Communication
• Driving Execution
• Accountability
• Emotional Intelligence