Sales Trader at Nedbank

Job Purpose

• To build; service and maintain a book of discretionary and execution only stock broking clients according to mandates and models; generating revenue for the Business Unit and leveraging relationships to maximise customer value; in line with Nedbank's strategy.

Job Responsibilities

•  Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Maintain relationship with clients by providing outstanding service and execution of clients' instructions resulting in increased overall revenue.
• Prevent unnecessary financial losses and / or clients complaints by executing trades correctly and managing discretionary portfolios in accordance with standards / mandates.
• Ensure all clients trading activities are correctly priced in order to meet budget objectives.
• Operate in a cost effective manner by evaluating possible opportunities for profitability and working together with a senior.
• Achieve optimal performance of client investments by evaluating client needs and providing appropriate advice.
• Build a sustainable revenue stream by identifying opportunities that attract and acquire target market clients.
• Maintain relationship with discretionary and non-discretionary clients by providing outstanding service and execution of clients' instructions resulting in increased investment performance and client loyalty.
• Deal with client queries and complaints in an effective and timeous manner by resolving issues in agreed timeframes.
• Meet client expectations by carrying out clients instructions correctly and providing appropriate investment advice in accordance with their needs.
• Build and maintain internal and external stakeholder relationships by engaging in industry related forums and involvement in collaboration initiatives.
• Build existing and new client relationships through consistent service and performance.
• Operate within all relevant industry legislation by keeping up to date and adhering to legislation; rules; policies; processes and procedures.
• Ensure operational efficiencies and client needs and expectations are met by adhering to all internal operational procedures.
• Maintain a high standard of service and ethics by complying with all internal Nedbank codes of conduct; ethics and internal policies.
• Contribute to prevention of potential risks by identifying; escalating or mitigating potential risk situations.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

People Specification

• Essential Qualifications - NQF Level
• Advanced Diplomas/National 1st Degrees

Preferred Qualification
Essential Certifications

• Registered Securities Trader Exam, Registered Persons Exam (RPE)

Preferred Certifications
Type of Exposure

• Developing ways to minimize risks
• Managing conflict situations
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase stakeholders understanding
• Brainstorming ways of improving a product or situation
• Comparing two or more sets of information
• Writing client investment proposals
• Conducting a client financial needs analysis
• Working with a group to identify alternative solutions to a problem
• Communicating complex information orally and in writing

Minimum Experience Level

• 2 years in the financial markets environment
• Technical / Professional Knowledge
• Business writing
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• communication

Behavioural Competencies

• Communication
• Collaborating
• Building Trusting Relationships
• Advancing Sales Discussions
• Managing Work
• Sustaining Customer Satisfaction