Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Accountable for the product design, development, deployment and management of the respective
Consumer Product Portfolio. To enable the fulfillment and implementation of the respective value
propositions and ongoing implementation and management of new and existing products in the respective
Product Portfolio.
Job Description
Product Design and Development
Provides the design and development of new and existing products, taking to market and run of compelling and commercially viable product propositions spanning the product lifecycle;
Drives innovation around the product development and management cycle.
Prepare business cases for new product developments.
Manage marketing collateral of wealth-owned banking and credit products. Responsible for the operational query resolution on all aspects of the respective Product portfolio relating to product propositions.
Product Management
Collaborates with the respective stakeholders in ensuring that Product value propositions seamlessly integrate into segment and sector value propositions to support “golden baskets” and enable the acquisition and retention of customers in specific segments and sectors to support the targeted commercial and customer shapes.
Management and coordination of activities relating to roll out of new products and product enhancements.
Responsible for updates and change of product and process documentation.
Provides exception reporting on rate and fee deviations and revenue leakage in maintaining key product performance indicators for the respective Product portfolio
Control
To ensure optimal and compliant control environment within the respective Product Portfolio that appropriately balance risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of RB.
Stakeholder Management
Responsibility for service monitoring from product providers and monitors client experience with particular emphasis on banking products.
Ensures service delivery is in line with SLA’s.
Drive interaction with all relevant Infrastructure areas across the business in addressing product management requirements and priorities.
Drive relevant communication related to product changes or new product implementations.
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