Senior Project Manager at FNB South Africa

Overview of the role and requirements:

• To coordinate people and processes and drive business change that delivers value through the structured implementation and delivery of projects against time, resource, budget, and scope constraints for medium to large and/or medium to highly complex BU/PH.
• The successful candidate must have prior experience as a client services or business unit director within an advertising agency   
• Understanding of budget management 
• Agile project management understanding 
• The successful candidate will be engaging with agencies 

You will be responsible for:

• Initiate and manage the planning process, clearly defining the project's scope, goals, and objectives. Develop detailed plans outlining tasks, resources, timelines, and deliverables, creating a solid foundation for project execution.
• Manage project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objective.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof, including the operationalisation of the change.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization.
• Manage indirect or direct teams within the context of defined processes, influence required performance parameters and act as technical coach where required.
• Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
• Manage and advise on projects from beginning to end in alignment with identified organisational methods and governance guidelines.
• Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.
• Maintain and build relationships for purposes of expectation management and project reporting.
• Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements.
• Apply the necessary discretion and judgement to diagnose symptoms, causes and effects to be able to make decisions to overcome problems and provide solutions.
• Define project success criteria and disseminate them to involved parties throughout project life cycles.
• Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time.
• Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process.
• Identify and participate in activities that are appropriate for own development as a life-long learner
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.

What you will need:

• 5+ years experience in a client services or business unit director role within an agency
• Scrum certification
• Project management certification

End Date: January 13, 2026