Senior Sage Payroll Support Consultant at Salt South Africa

• A growing payroll and consulting business is looking for a Senior Sage Payroll Support Consultant to join their team. This is not a back-office processing role. They need someone hands-on, client-focused, commercially aware, and confident enough to manage payroll support while also identifying opportunities to grow accounts and bring in new business.
• You’ll work closely with clients across payroll processing, compliance, system support, and consulting while becoming a trusted advisor to businesses that rely on accurate payroll and exceptional service.

What You’ll Be Doing

• Supporting clients telephonically and onsite with Sage Pastel Payroll queries
• Processing weekly, fortnightly, and monthly payrolls
• Managing EMP501 reconciliations and E@syFile submissions
• Assisting clients with payroll compliance and legislative updates
• Troubleshooting payroll issues and providing practical solutions
• Building and maintaining strong client relationships
• Assisting with administrative support where needed
• Identifying opportunities to upsell payroll packages, consulting services, upgrades, and additional support offerings
• Canvassing for new business during quieter periods

What We’re Looking For

• Minimum 10 years’ experience working on Sage Pastel Payroll
• Sage Pastel Payroll qualification is non-negotiable
• Strong knowledge of Sage products
• PCC knowledge is essential
• Advanced Microsoft Excel skills
• Experience working with E@syFile and payroll submissions
• Strong communication and client service skills
• Commercial mindset with confidence speaking to clients
• Ability to work under pressure and manage multiple priorities
• Own reliable vehicle essential
• Matric and relevant tertiary qualification