Senior Sales Administrator at Helderberg Personnel

Key Responsibilities include but are not limited to:

• Handle escalated customer queries and ensure accurate, timely resolutions
• Process sales orders and manage customer data with precision
• Assist in overseeing and guiding junior sales administrators when required
• Provide support to management with reporting, sales analysis, and forecasting
• Coordinate with internal teams to ensure customer service excellence
• Contribute to improving administrative systems and workflows for greater efficiency

Criteria:

• Matric (relevant tertiary education will be beneficial)
• 3–5 years’ experience in sales administration (FMCG or related industry advantageous)
• Strong computer literacy (Microsoft Office; Omni beneficial)
• Fully bilingual in English & Afrikaans with excellent verbal and written communication skills
• High level of accuracy, organisational skills, and attention to detail
• Able to work independently, handle pressure, and take initiative
• Outgoing personality with strong teamwork and problem-solving ability
• Residing in or near Kraaifontein