Senior Sales & Campaign Administrator at BETSoftware

Skill Set

• Strong organizational and time management skills with the ability to handle multiple priorities.
• Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) and CRM platforms.
• Ability to thrive in a fast-paced, dynamic environment with a proactive and solution-oriented mindset.

Responsibilities

Sales Operations & Support

• Lead and manage sales administration processes, ensuring timely and accurate handling of customer inquiries, lead tracking, and order processing.
• Support the sales team with documentation, reporting, and CRM updates to enable efficient sales execution.
• Maintain and optimize customer databases and sales records across digital and telephonic channels.

Campaign Planning & Execution

• Define, coordinate, and manage sales campaigns aligned with business objectives.
• Monitor campaign performance and provide insights to improve engagement and conversion.
• Collaborate with marketing and product teams to ensure consistent messaging and delivery.

Finance Coordination & Contract Management

• Work closely with the finance team to ensure accurate tracking of sales transactions, billing, and revenue reporting.
• Oversee contract lifecycle management, ensuring all customer agreements are properly documented, stored, and compliant with internal policies and industry regulations.

Product Knowledge & Customer Engagement

• Develop and maintain a strong understanding of Hollywood Connect’s service offerings, pricing plans, and promotions.
• Train and support team members to effectively communicate product benefits and address customer inquiries from Finance to Support staff. 
• Ensure high-quality customer interactions and service delivery.

Cross-Functional Collaboration

• Coordinate with internal departments (e.g., installations, activations, support) to ensure seamless service provisioning.
• Act as a liaison between sales, finance, and operations to align goals and resolve issues efficiently.

Qualifications

• Relevant Degree/Diploma in Business Administration, Marketing, or related field (preferred).
• Proven experience in sales administration, campaign coordination, or business operations.
• Excellent communication and interpersonal skills.
• Experience working with finance teams and managing contracts.