Branch Manager Houtbay WC2 at Finbond Mutual Bank

Purpose of the role:

• Branch Manager is responsible for the financial, business, marketing, and people management for his/her branch.
• Critical outcomes
• Financial Management
• Continuously manage and monitor branch performance with regards tthe following:
• New business loan advances.
• Interest Revenue
• Fee Income
• Branch expenses
• Age analysis
• Provisions and impairments
• Business/Compliance management
• Ensure implementation of and compliance with internal policy as determined by Executive management.
• Ensure NCA compliance in respect of lending policy and display requirements
• Ensure adherence tcollections policies and procedures in Branches
• Ensure adherence tpolicies and procedures by all branch staff.
• Investigate and report non-compliance tarea manager.
• Monitor potential fraud in branches and report suspicious activities tArea Managers.
• Ensure timely and accurate reporting on Branch and within branches.
• Ensure that the sum of branch daily/monthly is 100% accurate and are balanced every day.
• Manage and report maintenance requirements of company hardware and software.
• Sales and Marketing Management
• Develop implement Sales and Marketing plans timprove branch performance
• Effectively implement sales and marketing plans
• Measure plan effectiveness and implement correct actions where required
• Actively focus on marketing and cross sell of non-loan products
• Drive community participation through focussed marketing activities
• People Management
• Manage, motivate and monitor branch personnel and their performance.
• Ensure active 360° communication between branches and Area Managers.
• Decision making and problem solving in branches.
• Manage staff training requirements and facilitate training.
• Recommend tArea Managers staff movement including:
• Promotions
• Appointments
• Movements
• Salary adjustments

Qualifications:

• Minimum Matric. Sales and Marketing qualifications will be an advantage.

Experience:

• 2 years proven track record in microfinance or banking. Minimum of twyears managerial experience

Deadline:23rd February,2026