Senior Sales Generator (2IC) at Footgear SA

WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays