Senior SAP CAR Functional Analyst at Shoprite Group of Companies

About the role    

• To serve as the functional owner and subject matter expert for SAP Customer Activity Repository (CAR) solutions within the organisation. The role is responsible for analysing business requirements, designing and configuring solutions, supporting production systems, leading problem resolution, and driving continuous improvement across SAP CAR, SAP Retail and integrated retail systems.  
• The Senior SAP CAR Functional Analyst partners with business stakeholders, business analysts, architects and development teams to deliver stable, scalable, supportable and auditable retail solutions that meet operational, financial and strategic business requirements. 
• The role is responsible for the analysis, design, support and optimisation of retail transaction processing across Point-of-Sale systems, SAP CAR and SAP Retail/S/4HANA, ensuring accurate, complete and auditable movement of sales, financial and inventory information throughout the retail technology landscape. 

What you bring    

• SAP Retail: 5+ years (Essential) 
• SAP CAR: 3-5+ years (Essential) 
• POSDTA / Sales Audit: 3+ years (Essential) 
• Requirements Analysis and Solution Design: 5+ years (Essential) 
• SAP Integration: 3+ years (Essential) 
• SAP CAR POSDTA 
• SAP CAR Sales Audit 
• Retail Transaction Processing 
• Inventory Management 
• Inventory Valuation 
• Physical Inventory 
• Accounting Principles 
• SAP Retail Integration 
• Retail Master Data 
• SAP HANA SQL 
• IDoc and API Integration 
• Agile Methodology 
• Inventory Visibility 
• Demand Data Foundation (DDF) 
• Unified Demand Forecasting (UDF) 
• SAP S/4HANA Retail 
• Functional Solution Design 
• SAP CAR Configuration 
• Retail Data Reconciliation 
• HANA SQL Analysis 
• Stakeholder Management 
• Incident Management 
• Problem Solving 
• Technical Specification Authoring 
• Integration Design 
• Working knowledge of CDS Views, AMDPs and OData Services 
• Communication and Presentation Skills 
• Analytical Thinking 
• Problem Solving 
• Stakeholder Engagement 
• Communication 
• Planning and Organising 
• Attention to Detail 
• Decision Making 
• Collaboration 
• Customer Focus 
• Attention to Detail 
• Documentation Discipline 
• Continuous Improvement Mindset 
• Mentoring and Knowledge Sharing 
• Accountability and Ownership 

What you'll do    

• Lead solution analysis, design, configuration and support across SAP CAR landscapes. 
• Translate business requirements into scalable and supportable solutions. 
• Produce functional specifications and oversee technical delivery. 
• Support production operations and business-critical retail processes. 
• Mentor junior analysts and contribute to team capability growth. 
• Drive continuous improvement and operational excellence. 
• Participate fully in Agile delivery processes. 
• Produce and maintain comprehensive functional, technical, integration, configuration and operational support documentation aligned with organisational standards. 
• Requirements gathering, process analysis and functional design. 
• SAP CAR configuration including POSDTA, Sales Audit, DDF, DRF, Inventory Visibility and related functions. 
• Design and support integrations using IDocs, APIs, HTTP services and file-based interfaces. 
• Perform testing, defect management and release support. 
• Lead root-cause analysis and resolution of complex incidents. 
• Develop reconciliation approaches for high-volume retail transactions. 
• Engage with business stakeholders, architects, developers and vendors. 
• Produce detailed functional specifications for developments, interfaces and enhancements. 
• Create and maintain solution architecture diagrams, process flows and integration documentation. 
• Maintain configuration guides and support runbooks for all SAP CAR solutions. 

Closing Date    

• 2026/08/10