Senior Solutions manager – Digital Solutions at Visa

Job Description

We are looking for Senior Managers within our Solutions Architecture team with varying levels of experience and background to join our progressive team.

The candidate should be able to lead commercialization and technical solution sessions with Visa partners and clients, This role will be a member of the solutions architecture team that is responsible for driving the adoption and success of Visa solutions that enables our Fintech’s and partners to launch card programs and issuance of new cards.

This client/partner experience-oriented role will be a unique combination of solutioning, technology architecture, hands on technical support and client/partner facing relationship.

This role will require a deep working knowledge of payments API technology, card processing solutions and card operations.  This role reports into Director, Digital Solutions, CEMEA.

The candidate will direct the client and partners technology teams on solution design and lead deep-dive sessions to define user flows. In addition, he/she must be highly collaborative, bring a structured approach to client engagement and documentation, employ moderation and facilitation skills, have a passion for payments, and have an ability to communicate complex information to both technical and non-technical audiences.

The role will require leading complex solution discussions and will span multiple teams, projects, geographic locations, and time zones.

Visa is looking for self-starters that are thought leaders with a proven track-record of success in fast-paced payments technology environments with demanding timelines.

Responsibilities

• Be the subject matter expert on Visa’s digital solutions to enable card issuance and processing solutions with partners

• Lead client workshops on Visa’s products and partner solutions that enable issuance of Visa credentials

• Help clients design solutions with the Visa and partner solutions

• Program manage the client implementations

• Design new solutions and improve current solutions in partnership with product owner

• Ensure implementation by clients adhere minimum acceptable requirements and product strategy

• Ensure clients and partners implement the most optimal solutions using Visa and partner capabilities

• Manage project pipeline, prioritization and driving client engagements

• Track progress on implementations and act as first line of support for product related issues

• Able to identify relevant APIs based on client problems as well as explain in details how Visa s APIs function

• Stay abreast of trends in the payments, technology, business, identifying implications for Visa s Product & Solutions strategy and our client’s businesses

• Adopt human-centered design thinking around how Visa can improve its customer experience across Visa’s product and solutions sets

Qualifications

• Hands on experience in API development and integration
• Experience in designing solutions in payment services industry.
• Experience implementing and enabling technology solutions with Neo banks/Digital bank is preferred
• Experience of working and in-depth understanding of e2e payment processing solutions across the payment life cycle is preferred
• Must have prior experience managing and delivering across multi-functional teams
• Excellent Presentation skills. Ability to communicate effectively at all levels
• Strong cultural awareness and knowledge. Ability to work in a multi-cultural environment
• Ability to express complex solutions in a simple way to business team and in technical details to technology teams.
• Experience with project and stakeholder management

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.