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  • Posted: Jul 16, 2025
    Deadline: Not specified
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  • MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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    Senior Specialist: Analytics and Insights

    Tasks

    Operational Delivery

    • Build business requirements, executes projects and derives business insights
    • Locate and define new process improvements
    • Complete projects/tasks assigned or working with other staff (internal /external) and following up on assigned projects/task
    • Engage with customers to unpack requirements and design with for future requirements based on future needs
    • Create Information and Insights Packs inclusive of PowerPoint, Dash boarding or Reporting, , or any fit-for-purpose reporting and information management tools.
    • Lead the development and delivery of complex data analysis and insight generation to guide strategic and operational decisions.
    • Collaborate with business and technical stakeholders to define and frame analytical problems, ensuring alignment with business objectives.
    • Design, develop, and implement robust data models, forecasts, and dashboards using advanced analytical and BI tools.
    • Identify business trends, risks, and opportunities through statistical methods, data mining, and predictive analytics.
    • Translate complex findings into compelling stories and visualizations for executive-level audiences.
    • Champion data governance, integrity, and quality across data pipelines and reporting systems.
    • Mentor junior analysts and promote knowledge sharing across analytics functions.
    • Partner with engineering teams to improve data infrastructure, tools, and data pipelines.
    • Drive innovation by identifying and recommending enhancements to data processes, systems, and analytics capabilities.

    Data to Analytic Insights

    • Create Business Requirements documents for Solutions up to Data Modelling and Data Mapping stages including Presentation Specifications (excluding Technical Specifications)
    • Conducting Data Mining
    • Turn data into information so that the client can gain a better understanding of the gaps within their business
    • Utilise data to provide insights to the client in order to make effective business decisions
    • Interpret data, analyse results using statistical tools and provide ongoing reports
    • Develop and implement databases, data collection systems and data analytics
    • Acquire data from primary or secondary data sources and maintaining databases/data systems
    • Identify, analyse and interpret trends in complex data sets

    Adherence to Policies and Procedures

    • Ensure adherence to departmental and company policies and rules
    • Ensure compliance to all South African IT legislation and governance
    • Ensure continuous improvement of standard operating procedures.
    • Contribute to the development and management of Service Level Agreements
    • Provide continuous insights in the development of new policies and procedures to deal with present-day and future challenges.

    Minimum Qualification

    • Bachelor’s degree in Data Science, Mathematics, Statistics, Computer Science, Actuarial Science, Business Analytics, or related field

    Experience Required

    • 8–10 years' experience in advanced analytics, statistical modeling, or business intelligence within a complex, data-rich environment.
    • Proven track record of driving insight-led business decisions in financial services, insurance, or banking domains.
    • Expertise in leading analytics initiatives that influence high-level business outcomes.
    • Strong experience designing and implementing BI solutions and forecasting models.
    • Experience working in agile cross-functional teams and engaging at the executive level.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to MultiChoice on careers.multichoice.com to apply

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