Senior Specialist: Associate Product Owner at AfroCentric Group

Position Purpose 

• Join the dynamic Medscheme Health Professionals Strategy Unit—a team committed to advancing care quality, improving efficiency, and expanding access across all AfroCentric Medscheme-administered medical schemes through a range of innovative Healthcare Provider-focused Initiatives and Programs.
• In this role, you will support the Product Owner in shaping strategy, designing impactful product experiences, and collaborating across teams—specifically within the area of Family Practice Network Management. Your focus will be on supporting and implementing strategic programs that promote high-quality, appropriate care within, among other, the Family Practice environment.
• This opportunity is ideally suited for a Medical Doctor in the early stages of their career, with experience in Family Practice and a passion for effecting meaningful change within the private healthcare sector by transitioning from clinical care to clinical management. A strong interest in Healthcare Administration, Governance, Program Implementation, and Leadership will be of value.
• The ideal candidate should be confident and capable in leading meetings, chairing discussions, and engaging with both internal teams and external healthcare providers. Strong written communication skills are essential, along with proficiency in Microsoft Office tools—like PowerPoint and Excel—for preparing presentations, reports, and analytical summaries. One should demonstrate a strong willingness to learn, grow, and continuously expand their professional skill set in a dynamic and evolving managed care environment.

Key Accountabilities 

Driving Care-Quality and Efficiency Initiatives Within Family Practice Networks

• Supporting the design, implementation, and continuous improvement of quality and performance measurement tools for family practitioners.
• Collaborating with internal teams, including actuarial analytics and operations, to ensure clinical relevance and alignment with strategic goals.
• Acting as a liaison between the organization and healthcare providers, managing clinical queries and providing guidance on quality improvement initiatives.
• Leading and overseeing processes that evaluate and support practice-level performance enhancements.
• Engaging regularly with network providers through various channels to promote best practices and support the broader outcomes management strategy.

Leading the Family Practitioner Peer Mentorship Outreach Program

• Lead and manage the Family Practice Peer Mentorship Outreach Program, including strategy, rollout, and relationship coordination.
• Identify and engage Family Practices who may benefit from mentorship based on performance insights. Monitor outcomes and assess the impact of mentorship on clinical quality and network alignment.
• Support the Product Owner in identifying, developing, and implementing initiatives and programs related to Family Practice, Value-Based Care, and Primary Care Delivery within the managed care environment.

Qualification and Experience 

Experience

4 – 8 years’ experience including: 

•  Experience as Medical Doctor in General Practice in the Private Healthcare Sector.
•  Experience in the Private Healthcare Industry as a whole.
•  Leadership and Management Experience, healthcare, or non-healthcare related.
•  Strategic thinking. 

Qualifications

• Relevant medical degree - MBCHB

Knowledge:

•  Health legislation and regulatory
• Health Care Industry
• Knowledge, application and improvement of policies and procedures

Skill:

• Action Orientated
• Manage Complexity
• Encourage Engagement
• Demonstrates self-awareness
• Purpose driven focus
• Empathetic
• Highly self-motivated and directed
• Problem solving and decision-making skills
• Project Management
• Quality driven
• Analytical skills
• Coaching skills
• Computer Technology Skills
• Microsoft Suite
• Ability to think creatively and innovatively
• Active Listening skills
• Interpersonal Skills
• Attention to detail
• Collaborative skills
• Accountability
• Mechanical Thinking
• Ability to build trust
• Receptive to feedback