Senior Specialist: Identity and Access Management at MultiChoice

Key Performance Objectives

Identity and Access Management (IAM) Governance:

• Develop and implement the IAM programme with policies and procedures.
• Plan, implement, and manage identity and access management solutions.
• Work with senior leadership to ensure that the IAM programme to implement new controls and remediate access management issues   meets the needs of the business and complies with all relevant laws and regulations.
• Monitor compliance with policies, regulations, and business requirements.
• Train users on MCG policies and procedures related to IAM.
• Stay up to date on evolving threats, technologies, and solutions.
• Collaborate with other departments to ensure secure access to systems and data.
• Document processes and procedures related to IAM.
• Escalate and resolve issues in a timely manner.

Risk Management:

• Perform risk assessments  for IAM Governance
• Create and maintain operational risk registers for IAM
• Track and monitor remediation activities

Compliance:

• Perform audits related to IAM to assess compliance to the IAM policy.
• Monitor compliance with internal policies and external regulations.
• Respond to audit findings and implement remediation measures.

Reporting:

• Create and distribute reports to demonstrate the effectiveness of the IAM programme
• Regular reporting to the relevant stakeholders to assess and communicate the effectiveness of the IAM programme and make recommendations for improvements
• Regular reporting on the analysis of exceptions, the steps taken to mitigate the exceptions, and recommendations for preventing similar incidents in the future.
• Monthly tracking and reporting on key IAM programme metrics such as the number of user accounts created, the number of access requests processed, and the number of compliance audits conducted.

Qualifications

• Bachelor's degree in Computer Science
• IAM certifications such as CIAM or CIMP will be an added advantage
• A post graduate degree will be an advantage

Experience

• 8 – 10 years’ experience working in and IAM or related field 
• Experience working in a large or multinational organisation
• Strong technical skills, including experience with identity and access management solutions
• Familiarity with best practices and compliance standards
• Strong project management skills
• Experience in IT security and/or IT audit