Senior Specialist - Pre Sales UCC.ICT Center of Excellence.ICT Center of Excellence at MTN

Job Description

• Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.​
• A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area. ​
• Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.​
• Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.​
• Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.​

Responsibilities

Solution Execution and Strategy Enablement​

• Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.​
• A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.​
• Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.​
• Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.​
• Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.​
• Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.​

​Governance ​

• Establish and maintain a Design Authority with Business Line representation to drive benefits of standardisation, while enabling valuable client- centric customisations. ​
• Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture standards defined.​
• Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.​
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery. ​
• Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.​
• Where required, set up and participate in operational and tactical meetings.​

​Operational Delivery​

• Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.​
• Translate prioritised architecture assets and use cases into compelling pre-sales and RFP marketing materials.​
• Work with Solution Sales teams to translate pricing for specific solutions.​
• Conduct regular capability building sessions with Solution Sales teams to help translate business challenges and opportunities into practical architecture enabled use cases.​
• Cultivate strong partnerships with various internal teams and external partners.​
• Participate in effective interlock processes and ways of work regarding solution development and commercialisation with Digital Advisory, Architecture and other core teams.

Budget Management/ Cost Control​

• Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.​
• Identify opportunities to generate additional revenue.​

​People & Culture Management​

• Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required​
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.​
• Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning and research​
• Identify own as well as functional training needs.​
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour.​
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice.​​

Qualifications

• Minimum 3-year Degree/Bachelor’s degree in Business/ Commerce, Marketing, Sales or a related field​
• Relevant Cloud, Network or Unified communication certifications – CCNP or equivalent ​
• Full CCIE advantageous​

Experience

• At least 5 years related experience in technology transformation, inclusive of;​
• 3-5 years' experience specifically delivering architecture solutions.​
• Knowledge of B2B and ICT Technology architecture and technology innovations.​
• Demonstrated ability to manage large technology programmes across the lifecycle.​
• Experience working in a medium to large organisation.​
• Ability to deliver multiple solutions​
• Worked across diverse cultures and geographies advantageous.

Apply Before: 07/22/2025