Senior Specialist: Product - Johannesburg at Motus Holdings Limited

PROCESS AND GOVERNANCE

• Conduct research and gather data to provide input to operational reporting and decision-making processes.
• Conduct research to identify new opportunities/technologies which could result in better operational processes.
• Define standard operating procedures (SOP's).
• Provide expertise to identify and develop solutions to improve quality of processes and services.
• Provide specialist advice to enable planning for value added process improvements, initiatives and services.
• Collaborate with product marketing services to effectively introduce products, coordinate advertising, participate in trade shows and other key activities during the life cycle of products.
• Develop and coordinate market, customer and competitive research and analysis, identifying trends and needs for inputs to the product design process.
• Optimise stock efficiency through correct product planning including but not limited to derivative, colour and lifecycle (including limited editions).
• Plan and develop criteria for new products including requirements, specifications, features, volume, product ecosystem strategy and product lifecycle strategy.

FINANCE

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.

CLIENT/CUSTOMER

• Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
• Provide support and contribute to a culture of customer service excellence that builds relationships with customers and meets and exceeds exceptional service.

PEOPLE

• Own and live up to company values.
• Participate in forums that positively contributes to knowledge improvement.
• Provide advice and support with the management of change and offer operational support where required.
• Provide expertise, participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.

Minimum Qualification

• Bachelor`s Degree and/or Advanced Diploma with NQF Level 07.

Minimum Experience

• 3-5years experience in similar environment, of which 1-2 years at a specialist level.