Senior Specialist: SAP Functional (FICA) x2 (Fixed Term Contract) at The South African Revenue Service (SARS)

Job Purpose

• To provide SAP technology solution expertise, advice and support in practice formulation and associated best practice improvement tactics, in order to enable tactical translation and operational implementation.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) Fields: Information Technology, Information Systems, Computer Science, B‐Com, Finance, Management and Engineering AND at least 8 – 10 years' experience in SAP environment/module (FICA), of which a minimum of 3 - 4 years, at junior specialist level.

OR

• Diploma NQF 6 AND at least 10 years' experience in SAP environment/module (FICA), of which 3 - 4 years at a junior specialist level.

#Alternative

• Senior Certificate (NQF 4) AND 15 years’ experience in SAP environment/module(FICA) , of which a minimum of 3 - 4 years, at junior specialist level

Minimum Functional Requirements

• SAP FICA module analysis, design configuration experience
• SAP FICA module functional training or relevant certification e.g. SAP Finance
• SAP PSCD or TRM or BRF+ will be added advantages.
• Exposure to S4/HANA implementation, Fiori Applications, NWBC and SAP integration solutions (e.g., IDOCs, oData etc) will be added advantages.

Job Outputs:

Process

• Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
• Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
• Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
• Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
• Responsible for successful implementation of SAP, providing in-depth functional knowledge, and advice on SAP products to clients.
• Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
• Maintain a working knowledge of the organization and adheres to all organizational standards
• Plan maintenance of current system solutions for various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
• Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
• Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
• Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
• Plan, Design work classes and plan production release deployments
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Ensure maintenance of current system solutions.
• Perform moderate to complex configuration activities specifically on SAP.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability 
• Analytical Thinking  
• Attention to Detail  
• Adaptability
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability  
• Customer Service 
• Fairness and Transparency 
• Honesty and Integrity 
• Trust 
• Organisational Awareness
• Respect

Technical competencies

• Computer Literacy
• Functional Policy and Procedure
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Problem Solving
• Verbal Communication

Deadline:2nd February,2026