Senior Specialist: Server Administrator at SITA SOC (Ltd)

Purpose of the job

• To manage and maintain the core server management infrastructure, resolve high/medium incidents logged, upgrade the server hardware/software monitor server availability in the client’s enterprise or LAN environment to ensure good service delivery.

Key Responsibility Areas

• Implementation of all services and solutions relating to the Core server infrastructure and Directory services.
• Design procedures and standards for Directory integrated systems, Servers and related services and monitor implementation thereof.
• Management/ ownership /resolution of high medium operational incidents.
• Implementation of Server and Services Toolsets & Dashboards
• Monitor availability of the server
• Publish/distribute server software/hardware upgrade.

Qualifications and Experience

• Minimum: 3-year National Diploma / Degree in IT or Computer Science, IT related fields (NQF level 6) Plus MCSE, MCITP certified.
• Experience: 5 - 6 years’ experience as a Specialist: Server Administrator in the provisioning, support and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or Service Experience in the design, planning, implementation of an Enterprise Server solution and services.

Technical Competencies Description

• Knowledge of: Organizational Awareness: IT and Government Industry. IT Products nd Services. An in-depth
• knowledge of: Server Operational Management. System performance. Server Performance. Management/Support service offerings. Stakeholder management. knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V. A solid understanding of: Hardware and software support for client system/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems. Project Management. NOS/Active Directory/Virtualization. Quality assurance standards. DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies and concepts. Disaster Recovery. Virtualization technologies  and concepts. Computer and network security principles Operating System Stack builds (OS Imaging). Service Level Management.
• Technical Competencies: Application Development, Application Maintenance and Support, Architecture, Database Administration, Database Management, Information Security and Application Protection, IT Project Management, IT Service Management, Network/Infrastructure Management, Product & Service Lifecycle Management, IT Risk Management.
• Interpersonal/behavioural competencies: Attention to Detail, Analytical thinking, Continuous Learning, Disciplined, Resilience, Stress Management.

Deadline:16th October,2026