Senior Strategy Analyst at Nedbank

Job Purpose

• To create and compile management and strategic reporting; that aligns to the strategic intent; through qualitative and quantitative research and analysis; and synthesis of insights into recommendations that enable sound business decisions; as per Nedbank’s Loyalty & Rewards business strategy.

Job Responsibilities

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Produce targeted reports/presentations that summarise findings and recommendations in order to inform senior management decision-making by collecting and analyzing data timeously.
• Solve customer needs and drive the strategy for the business by analyzing and interpreting data on strategic issues and business related challenges faced by Nedbank.
• Research and analyze queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
• Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
• Assist in the creation; maintenance and coordination of team effectiveness and disciplines through collaboration with stakeholders to enhance the actions and appropriateness of execution.
• Respond timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
• Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
• Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
• Report and present effectively the key findings in an appropriate way to the audience for them to execute business decisions, supported by strong storyboarding skills.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. data management processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Degree in Maths / Statistics / Computer Science or any related qualification
• Master in Business Administration will be an advantage 

Minimum Experience Level

• 3-5 years experience in Data / Statistical Analysis and Project Management in a financial environment.
• 5 Years Banking experience
• 5 years experience in Loyalty & Rewards
• Must have experience using SQL

Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Consumer behaviour
• Diversity management
• Financial Accounting Principles
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Strategic planning

Behavioural Competencies

• Aligning Performance for Success
• Building Partnerships
• Decision Making
• Business Acumen
• Guiding Team Success
• Building partnerships
• Planning and Organizing

Closing Date: 27 March 2026