Senior Talent Consultant at CLS Human Capital Specialists

Job Purpose:

• The Senior Talent Consultant will be responsible for leading end-to-end recruitment processes, managing key client relationships, and ensuring high-quality project delivery.
• This role requires a blend of recruitment expertise, project management capability, and strong analytical skills to support the business's talent function and continuous improvement initiatives.

REQUIREMENTS

Minimum education (essential):

• Degree or Diploma in Human Resource Management or related field

Minimum applicable experience (years):

• At least 3 years in Talent/HR Consulting Operations or a Recruitment/Talent Acquisition role.

Required nature of experience:

• Talent delivery, recruitment, or talent acquisition in HR Tech or SaaS environment
• Project management and process documentation
• Advanced client relationship and account management
• Psychometric assessments and background checks
• SLA management and performance tracking

Skills and Knowledge (essential):

• Advanced project management
• High technical aptitude with multiple platforms
• Strong data analysis and reporting
• Psychometric assessments and background screening
• Strong communication, conflict resolution, and stakeholder management
• Presentation skills and reporting capabilities

Other:

• Bilingual (English + 1 other language)
• Reliable transport and valid driver’s license
• Must reside near Centurion or be willing to travel

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES

Client Project Execution (15%)

• Onboard, lead, and manage Wamly Talent operations and projects
• Oversee delivery setup and maintain client engagement
• Support Talent Consultants with onboarding and implementation based on SLA and SOP

Quality Oversight (30%)

• Manage and optimise operational delivery and strategy execution
• Ensure documentation and continuous process improvements
• Guide team members in alignment with Wamly Talent Operations SOPs

Client Relationship Management (20%)

• Manage strategic relationships and ensure proactive client communication
• Lead client check-ins and feedback sessions
• Assist consultants with issue resolution and client satisfaction initiatives

Reporting & Analytics (20%)

• Compile and maintain reports on timelines, cost, and quality metrics
• Provide reporting insights to clients and internal stakeholders
• Ensure consistent reporting cadence (weekly, quarterly, annually)
• Portfolio Ownership, Process Optimisation, and Product Feedback (15%)
• Drive end-to-end recruitment for assigned portfolios
• Monitor hires and interview-ready candidates
• Recommend and implement process improvements
• Relay product feedback and feature needs to the development team

Remuneration Offered

• Market related, based on skills and experience.