Service Administrator Level1Global Grade 06 - Impunzi at Barloworld Equipment

Key Output

• Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
• Open work orders and order parts. Close work order on job completion.
• Invoice external customers and process invoices to debtors.
• Create and accept quotes, Check credit limits and equipment history.
• Effectively manage work in progress
• Capture, process and Analyse job costing elements (Labour, travel, expenses, bought outs , SIMS ,hours)
• Accurately capture relevant data from external and internal customers
• Generate purchase orders for internal and external suppliers
• Accurately capture labour hours worked by the service employees.
• Follow up with external and internal customers and suppliers to ensure complete information and data capture
• Resolve internal and external customer as well as supplier queries
• Accurately control relative end-to-end processes, Maintain relevant administrative environment
• Accurately invoice customers for work completed

Qualification, Experience and Competencies

• Administrative experience – Minimum 2 Year.
• Admin qualifications are an added advantage
• An understanding of relevant processes & KPI’s will be an advantage.
• Be able to work on SAP and CRM System.
• A Technical Background will be an advantage.
• Computer Literate – MS Office.
• Team player; Basic numeracy skills;
• Good analytical skills; Good time management & sound communication skills.