A discount retailer supplying electronic goods, appliances & related accessories to consumers in the mass middle market of Southern Africa at the lowest prices.
Read more about this company
Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.
Job Specification:
Deal with customers in a customer centric manner
Achieve individual targets
Administration
Processing transactions and cash ups
Effective self-management and teamwork
Security and safety
Reception / Switchboard
Ensure up to date product knowledge
Receiving and dispatching of stock
Merchandising, housekeeping and store presentation
Minimum requirements:
Matric
Numeracy skills
Ability to work with money
Computer literacy
Attention to detail
Interpersonal skills
Written and communication skills
Team work
Telephone etiquette
Target driven
Customer centricity
Practical experience in a financial and administration role
SAP experience advantageous
MS Office (Word, Excel)
Cellular and Retail experience
Knowledge of relevant Company policies, practices, processes and systems
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail