Service Engineer - Electrical (Modderfontein) at ABB

You will be working as Service Engineer and will be the part of Process Automation business area for Energy Industries division based in Longmeadow, South Africa. In this role you will be reporting to Service Manager and will be responsible to execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers, in close co-operation with customer and other ABB teams, take actions to identify new service business opportunities for ABB.

Your responsibilities

• Performing service tasks like installation and commissioning of equipment and routine maintenance independently, identifying technical problems
• Making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
• Contributing to customer satisfaction by executing service work according to customer order and expectation, maintaining a good relationship with customers, identifying new sales opportunities and communicating them internally
• Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities
• Preparing all documents and reporting to be signed by the customer representative, reporting work done in a timely manner and following up when needed
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future, providing recommendations to management to improve operations and customer service
• Applying safety rules and safe practices as well as environmental responsibilities, reporting unsafe practices and incidents

Your background

• Bachelor’s Degree in Electrical Engineering
• Minimum 2 Years in the C&I Field at a Power Station
• C&I Maintenance, attention to details, team player but also be able to work individually and self-motivated
• Fluency in English language is mandatory