Service Foreman - Tzaneen at Bell Equipment

DUTIES

• Manage Technical staff including Mechanics, Apprentices, Assistants and Administrators
• Planning workshop/ field service jobs / manage and control workshop and field service efficiencies
• Client liaison
• Management of outwork for jobs
• Adhere to all company SHEQ and OHS requirements at the Workshop
• Assist with the submission on all warranty claims, Bell , John Deere , Finlay, Kobelco , JCB and all   other Bell product related claims
• Assist with all queries on warranty jobs
• Manage contractors
• WIP - within acceptable days
• Assist workshop debtor queries
• Manage and control job cards. Including: opening and closing of job cards, customer credit check, parts allocation,
• Customer quotations
• Applicants must have a sound knowledge of: 
• Disciplinary procedure
• Safety regulations, technical requirements
• Environmental regulations
• Industrial relations
• Administration procedures and processes
• Bell warranty procedures and processes

REQUIREMENTS:

• Applicants must be qualified Earthmoving Mechanic with 10 years’ experience
• Previous managerial / supervisory experience in a workshop environment
• Good verbal and written communication skills
• Good management, planning & people skills
• Must be Computer Literate on Lotus Notes, CRM, Sales Force, Outlook  
• Must have SAP experience