Service Line Director at Ipsos

Key Responsibilities:

• New business development and business retention
• Client research construction and detail
• Managing client relationships
• Operations interaction
• Insight delivery
• Research team management
• Ensures the process runs according to deadlines and budget together with the Project Manager
• Attempts initial value add / insights at each stage (development area)
• Develops basic Solutions knowledge
• Ensures integration of information from multiple sources where applicable and available
• Conducts desk research to add value to all reports /presentations and assist the client in understanding the South African market

Knowledge and Skills:

Education

• School: Matric
• A Degree or Diploma in Marketing, Arts or Business is essential (an honors degree would be an advantage)

Experience

• Minimum 5 years’ Market research agency experience in client facing role
• Thorough knowledge of the service line’s core research
• Strong innovative research and analytic skills.
• Quantitative experience
• Business Acumen – business leader, entrepreneurial, financial perspective
• Strong sales and negotiation skills