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Alfa Laval is a leading global provider of specialized products and engineering solutions based on its key technologies of heat transfer, separation and fluid handling. The companys equipment, systems and services are dedicated to assisting customers in optimizing the performance of their processes. The solutions help them to heat, cool, separate and tran...
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Service Operations Manager
We're glad you want to help us make a difference!
We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we’re good at it. We're now looking for passionate people to become even better!
Service Operations Manager
Alfa Laval South Africa
We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation and service excellence. We love what we do and we’re good at it. But now we want to be even better!
Alfa Laval Middle East and Africa has a strong ambition to become world-class in terms of service quality delivering superior customer experience. We offer a challenging, exciting, and rewarding position in a highly dynamic and interesting organization. We are looking for a passionate Service Operations Manager to further enhance our service culture and presence in South and Eastern Africa.
Service is a vital point in Alfa Laval’s growth strategy and Service Operation is the organization carrying out these activities. Present network is covering xx countries in the region using own Service Centers and Field Service Engineers as well as Authorized Service Partners with full responsibility for quality and safety implementation.
Who you are?
You have a strong service culture and are a proven leader with an experience in running organization across different African countries. You are motivated by customer relations, results, continuous improvement, and have excellent people and communication skills.
About The Job
Responsible for leading, developing and securing a high performing Service Operations organization in line with the overall Service strategy and the Alfa Laval culture to:
Support Service growth opportunities
Key Responsibilities And Tasks
Your profile
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