Service Sales Support Specialist at ABB

Your role and responsibilities

• In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
• The work model for the role is Onsite - Office Based
• This role is contributing to the Medium Voltage and Low Voltage service business in Longmeadow Johannesburg.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our team dynamics

• You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• You are engaged in working with relevant tools and methodologies and the Engineering and Mining market.
• Ability to demonstrate your experience in problem solving and time management.
• You have 10 years of experience in tendering and proposals
• Possess an enhanced knowledge of Microsoft programs, Salesforce and PowerBi
• You are passionate about delivering results on time and finding new ways to solve problems.
• Degree in Electrical Engineering (heavy current)
• You are at ease communicating in English