Service Supervisor X2 Global Grade 07 - Isando at Barloworld Equipment

Key Outputs

• Accurately capture relevant data from external and internal customers.
• Follow up with external and internal customers on incomplete data.
• Resolve internal and external customer queries.
• Accurately control relative end-to-end processes
• Maintain relevant administrative environment.
• Effectively manage WIP.
• Efficiency in SAP and CRM
• Assist with CRM issues.

Qualification, Experience and Competencies

• Matric
• Minimum three years administrative experience
• Must have some Financial / Administration background.
• An understanding of relevant processes and Key Performance Indicators (KPI’s) will be an advantage.
• A technical background will be an advantage.
• Knowledge of MARC processes an added advantage.
• AMT knowledge an added advantage.
• Has Super User training.
• Computer literate – Microsoft Office and relevant SAP