Services Manager (Electrical) at Unique Personnel

Job Description    

Reporting to the Senior Manager: Electrical, the Services Manager (Electrical) is responsible for maintaining all electrical infrastructure across the Company precinct. This will be achieved by responding to a service desk and directing and managing the efficiencies of teams of electrical artisans and semi-skilled assistants. The Services Manager (Electrical) will be required to oversee team members performing inspections, preparing reports, and doing repairs; while also being able to carry out these duties personally and ensuring high quality work overall

Job Requirements

The following job objectives were found to be relevant to this job:

Assets

• Assess all Electrical Assets & Infrastructures/Buildings, and report on defects and ensure implementation - this will entail reactive and     planned maintenance.
• Draft repair schedules.Monitor quality of all Electrical repair and planned maintenance works.

Reactive Maintenance

• Implement Reactive maintenance strategy successfully (within time, budget, and quality).
• Implement Reactive maintenance to Retail, Commercial, Marketing, Security, Residential & Apartments, Marine & Industrial Clients and Assets.
• Implement Reactive maintenance to all Electrical Engineering Infrastructure & assets i.e., MV & LV Reticulations, Transformers, Generators, Uninterrupted Power Supplies (UPS), Ring Main Units (RMU’s), Solar PV Systems on/in Buildings and Structures.
• Prioritise and expedite all work orders specific to the Retail & Commercial tenants and residential apartments.
• Inspect and determine method and sequence of operations to locate, install, test, repair or modify issues raised.
• Supervise in-house repairs and monitor contractor/s.
• Coordinate and arrange all access, permits with tenant/s, Company Traffic and/or Health and Safety departments.
• Inspect all repairs/fixes to apartments, building fabric and infrastructure.
• Recall or redo any repairs/fixes not compliant to established SANS 10142 practices and standards.
• Daily maintenance faults have to be cleared, and repairs accomplished efficiently, within budget and established timeframes.

Planned Maintenance

• Implement agreed planned maintenance strategy successfully (within time, budget and quality).
• Implement planned maintenance to Operations, Retail, Commercial, Residential and Apartments, Marine & Industrial Clients and Assets.
• Implement Planned maintenance to all Electrical Engineering Infrastructure & assets i.e., MV & LV Reticulations, Transformers, Generators, Uninterrupted Power Supplies (UPS), Ring Main Units (RMU’s), Solar PV Systems on/in Buildings and Structures.
• Prepare, monitor, and follow up to ensure that service schedules are adhered to.
• Conduct inspections after work has been carried out.
• Recall or redo any works not completed to established practices and standards.
• Coordinate and arrange all access, permits with tenant/s, Company's  Traffic and/or Health and Safety departments.

Inspection and Audits

• Implementation of Company Strategic Asset Management Plan.
• Mitigate against possible future emergencies or failures.
• Prevent further damage to the company's assets or buildings.
• Assess, determine, and undertake steps to prevent catastrophic failure of building electrical reticulation infrastructure.
• Carry out regular inspections of buildings MV & LV substations, generator plants and common area lighting including street lighting to identify and resolve issues.
• Carry out regular condition audits of building electrical infrastructure.
• Ensure compliance with best practice.

General / Technical Support

• Plan and oversee all repair and planned maintenance works at 
• Manage and allocate the daily work orders arising from the Plan ON® computerised maintenance management system to ensure work orders are attended to and closed within the SLA agreed time limits.
• Perform root cause analysis and resolve problems and implement solutions for future build and building improvement.
• Monitor on-site and store spares, materials, and inventory for the apartments and or marina infrastructure.
• Maintain required stock levels and ensure efficient in-house repairs/fixes.
• Contribute to new business projects, refurbishments and tenant installations, review plans and specifications and communicate the impact on maintenances activities.
• Manage the Electrical team on technical best
• Ensure that safe working practices are observed, and safety regulations are adhered to at all
• Attend Operations Department’s launch and site meetings and implement works arising or provide

People Management

• Identify and deploy the technical skills-set and resources to action maintenance items and projects - including the engagement of external resources as required (e.g., where services exceed skills / resources / expertise of Company's Services Technical Staff).
• Effectively delegate all maintenance
• Monitor and manage Services Technical Team movement within company precinct, work rate, work quality and feedback reports from
• Improve and increase company's Electrical Services Teams technical skills and
• Improve company's Electrical Technical Teams efficiency and optimise processes.
• Facilitate and instil a healthy team culture and working environment for the Services

Resource Management: Budget, Finance and Procurement

• Financial Management of maintenance - Expenditure must be within budget, cost / pricing evaluations in accordance with market conditions, and focus on relevant
• Ensure maintenance spend allocated does not exceed available
• Procure and maintain personal protective equipment, protective clothing, stock,
• Provide input to Drafting Annual OPEX budgets relating to Repairs and Maintenance as well as Planned
• Provide input to Drafting of Annual Capex
• Manage budget spend in line with what was
• Reduce expenditure of external outsourcing (Contractors & Services)

Reporting and Administration

• Communicate faults, repairs, and planned timeframes to Letting Agents, Hotels and Residential and/or Senior Manager: Electrical
• Complete, compile and file maintenance logs and report on daily activities/progress
• Recording and Archiving of Specifications, Rates, Material Data Sheets and other Technical Information as acquired in Industry.
• Assess works and prepare technical specifications for tender or quotation
• Conduct all admin functions (processing of quotes and invoices)
• Assess and draft reports where legal claims are expected due to Electrical infrastructure failure etc.

Project Management

• Assist Senior Manager: Electrical with small to medium scale construction, renovation or refurbishment  projects required within the company precinct complex. (Capex)
• Assist Senior Manager: Electrical with inspection and monitoring of all project

Inherent Requirements    

• Educational requirements relevant to this job:
•  Artisan with minimum NTC5 or deemed equivalent
• Successful completion of an appropriate apprenticeship
• Passing of a recognized industry trade test
• Wireman’s license

Knowledge requirements relevant to this job:

• The Built Environment (Electrical Engineering / Building Science)
• Building Maintenance / Construction Management/ Facilities Management
• Working knowledge of electrical trades and infrastructure i.e., MV & LV Reticulations including switch gears, Electrical test equipment, Generators, Transformers, Uninterrupted Power Suppliers (UPS), Lighting technologies, Motors’s control systems, Electrical metering, Renewable Energy technologies (Solar), internal and associated services etc.
• Staff / Team Management (Operations)
• Financial Management (e.g., drafting of budgets, management, and control of expenditure etc.)

Skills requirements relevant to this job:

• Extensive skills at artisan level with emphasis on electrical building maintenance and repair procedures including preventative maintenance           
• Problem-solving
• Planning and decision-making
• Risk identification and management
• Time-management
• Planning, organising, coordinating, and controlling work
• Ability to independently follow through and prioritise workload
• Interpersonal and negotiation skill
• Communication skill (verbal and written)
• Leadership and People Management
• Client / Service oriented
• Computer literacy (Microsoft Office, Excel, Word, Outlook, Internet, MS Project)

 Experience requirements relevant to this job:

• 10+ Years Relevant Experience (including at least 3 years Supervisory / Management experience)
• Experience working in mixed-use property (retail, commercial, marine, residential, and industrial) is desirable