Services Manager at Lesedi Nuclear Services Pty Ltd

KEY PERFORMANCE AREAS

• Develop and grow Lesedi’s Industrial Service Offering to the market
• Manage a team of service technicians and support staff
• Create and implement service strategies to enhance client satisfaction and retention
• Oversee service delivery, ensuring quality, timeliness, and compliance with standards
• Develop and maintain strong relationships with existing clients
• Identify opportunities to expand service offerings at current client sites
• Collaborate with EPC project teams to ensure smooth transitions from project to service
• Analyse service performance data to drive continuous improvement
• Manage service contracts, budgets, and resource allocation
• Implement and maintain service management systems and procedures

QUALIFICATION

• Technical degree or diploma in engineering, business management, or related field preferred
• Knowledge of relevant industry standards and compliance

EXPERIENCE

• 5+ years of experience in service management within industrial, engineering, or technical environments
• Proven track record of leading service teams and ensuring client satisfaction
• Strong understanding of maintenance operations, supply chain management, and service delivery
• Experience with service management systems and KPI tracking
• Excellent communication and relationship management skills