Settlement Specialist at Nedbank

Job Purpose

• To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.

Job Responsibilities

• Ensure strict adherence to documented processes and procedures in order to maximize the efficacy and efficiency of the Settlements Function's activities.
• Contribute by assessing and enhancing workflow and process efficiencies on a regular basis.
• Internal and external guidelines, as well as regulatory, compliance, and governance requirements, are used to manage applicable operational and settlement risks at specified levels.
• Avoid fines by acting quickly to settle deals and accounts.
• Reduce claims and interest payments as much as possible; 
• Reduce failed transactions and missed deals as much as possible
• Increase the value of the Settlements' services, advice, and solutions to stakeholders
• Maintain service quality as perceived by identified stakeholders, contributing to customer satisfaction in accordance with the SLA mandate.
• The delivery of required reports/management information guarantees that those who require it have visibility into the business sector.
• Ensure that management reports and information are accurate.
• As a custody services provider, contribute to the enhancement and preservation of Ned Settle Services' profile, image, presence, credibility, ethos, and reputation.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Degree in Financial Management

Minimum Experience Level

• Minimum of 2 years experience in:
• BDA experience
• JSE Broker or CCP experience
• CSDP

Essential Certifications

• JSE Exams

Type of Exposure

• Completing various administrative duties (e.g. answering phones; making copies; filing)
• Managing conflict situations
• Comparing two or more sets of information
• Communicating internally
• Tracking cost against a budget
• Capturing data
• Checking accuracy of reports and records
• Drafting reports
• Managing customer expectations

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Business writing skills
• Product Knowledge
• Relevant system knowledge
• Governance, risk and controls

Behavioural Competencies

• Communication
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

Advert Closing Date: 25th, March 2022