SharePoint Specialist (C3) at merSETA

Purpose: 

• The position is responsible for administration of the merSETA SharePoint platform . This includes configuring the platform, creating and managing document libraries, developing shared storage solutions, and implementing reliable backup procedures.

Key Responsibilities

The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:

• Provide technical and functional SharePoint support to MerSETA users
• Administrating activities on the SharePoint platform, integrating applications and creating libraries
• Design, configure and maintain enterprise taxonomy, terms and keywords
• Adding users, controlling access to document libraries and setting permissions
• Performing maintenance of the SharePoint platform, servers and intranet
• Troubleshooting and resolving SharePoint issues or malfunctions and resolve timely
• Provide SharePoint support and end-user training
• Performing data retrieval and backup procedures to prevent data loss
• Monitoring and administrating SharePoint to enable sufficient storage space by performing clean-ups and archiving data
• Reviewing usage and activity reports and making adjustments to ensure optimized user- experiences
• Keeping up to date with SharePoint developments and performing version updates and upgrades
• Effective utilization of best practice and up-to-date knowledge to continuously support service delivery and improve performance

Qualifications and Experience

• A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6
• qualification that matches a 3-year Diploma in these areas:
• Networking
• Information Technology
• Information Systems
• Computer Science
• or related field
• 3 year experience in software design and SharePoint administration

Advantageous

• Bachelor’s degree (NQF Level 7) in one of the following fields —or an equivalent NQF Level 7
• qualification that matches a bachelor’s degree in one of these areas:
• Networking
• Information Technology
• Information Systems
• Computer Science
• or related field
• More than 3 year experience in software design and SharePoint administration

Knowledge and Skills

• Knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, Power
• Platform, WordPress and Office 365
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks
• Customer Service Orientation Skills
• Problem Analysis Skills
• Attention to Detail Skills
• Collaboration and teamwork Skills
• Data collection and Data Analysis

CLOSING DATE: 10 March 2026