Shop Assistant (TWK Outdoor) at TWK Agri

Job Summary

• This role involves delivering a high standard of customer service while supporting the daily retail operations of the TWK Outdoor shop.
• The Shop Assistant will assist customers professionally, process point-of-sale transactions, support merchandising activities, and contribute to the store’s social media presence through basic content creation.
• The successful candidate will be energetic, customer-focused, and able to represent the TWK Outdoor brand in a welcoming and professional manner.

Responsibilities and Duties

• Welcome and assist customers in a professional, friendly, and inviting manner
• Process customer transactions accurately
• Issue receipts, refunds, credits, or exchanges as required
• Maintain a clean, organised, and inviting shop floor and checkout area
• Stock shelves, price items, and assist with merchandising displays
• Participate in stock takes and general store duties
• Assist with the management of the store’s social media platforms
• Create appropriate and engaging content aligned with the TWK Outdoor brand

Qualifications and Skills

• Matric / Grade 12
• Computer literate
• Previous retail or customer-facing experience (advantageous)
• Strong customer service and interpersonal skills
• Bilingual (Afrikaans & English)
• Interest in social media management and content creation
• Energetic, presentable, and professional with a positive attitude
• Ability to work accurately under pressure
• Valid Driver’s License (Code 08)

Closing Date 13 February 2026