at Shoprite Group of Companies

Job Objectives    
(1) Information Seeking and Analysis 10%

• Analyse and understand the current business environment and strategies
• Understand the current trends and developments in the industry

Requirement elicitation:

• Work with user departments in the identification and documentation of user requirements.
• Assess and document the business implication of user requirements to the business process involved
• Propose and document process improvements where appropriate
• Define business rules and guide the implementation of these rules in the development of the various application systems

(2) Leadership, Facilitation, and Influencing 30%

• Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT:
• Works closely with Systems Analysts, Project Manager to design and implement solutions
• Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
• Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented.
• Assist other Senior Business Analysts to monitor portfolio activities
• Coaching and mentoring for the domain stream BA’s in BA tools and processes
• Provide input to strategic planning and setting of goals objectives
• Prioritise business requests
• Understand interdependencies across capability areas

(3) Building and Maintaining Relationships and Communication Line 30%

• To build and maintain a trust relationship with business users – by delivering what was promised
• Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
• To train business users:
• To render support and facilitate sessions for endusers, including training where applicable
• To continuously support the business environment:
• Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field

(4) Theoretical knowledge and application 20%

• Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation
• Define scope of solution and ensure understanding of scope by business user
• Review technical solutions and business processes against business requirement specification
• Assist in the identification of data conversion and reporting requirements
• Facilitate and coordinate User Acceptance Testing
• Understand, document and escalate project risks
• Liaise with other project areas to coordinate interdependencies and resolve issues

(5)Time Management 10%

• To delivery required tasks and documentation on time, and within agreed timelines

Qualifications    
Essential:

• 3 years Degree/ Diploma in Information Systems, Technology or Analysis / If no degree/diploma, experience should be double the years of the qualification in a BA role
• Diploma in Business Analysis (National Certificate.......) FTI

Experience    
Essential

• 5+ years Business analysis experience within a Business Analysis role
• Senior BA with store operations experience
• 2 years retail industry experience

Desirable:

• 2 years ERP experience (related to business domain)
• SAP Experience

Knowledge and Skills    
Essential:

• Formal training in business analysis and design methodologies
• Experience/knowledge in participating in projects
• Solid track record in successful delivery in the BA environment
• SDLC knowledge

Desirable:

• Experience/knowledge in participating global business environment is preferred
• Commercial and business understanding of the broader retail industry

Essential

• Presenting and Workshop facilitation skills
• Estimation and planning of business analysis effort for projects
• Business Modelling toolspreferably ARIS
• Business analysis and elicitation techniques
• Process reengineering and improvement