Short-term Insurance Administrator at RecruitMyMom

Job Description

• An established brokerage is seeking an on-site Short-term Insurance Administrator who will be essential for delivering high-precision administrative support and ensuring the seamless management of client portfolios. You will serve as a vital link between the firm and insurance providers, taking full ownership of policy lifecycles to maintain the high standards of service and compliance the organisation is known for.

Key Responsibilities:

• Policy & Portfolio Management: Facilitate the end-to-end processing of short-term insurance policies, including new business applications, renewals, and endorsements.
• Provider Liaison: Coordinate directly with insurance companies to ensure accurate policy documentation and timely response to queries.
• Claims Administration: Support clients through the claims process by gathering required documentation and monitoring progress until finalisation.
• Compliance & Accuracy: Ensure all administrative actions align with industry regulations and internal quality standards, maintaining meticulous electronic records.
• Client Relationship Support: Assist in the preparation of renewal schedules and amendments, ensuring clients receive clear and professional communication regarding their coverage.

Requirements

• Proven experience within the insurance industry is essential.
• Relevant insurance industry certifications would be beneficial.
• Solid understanding of short-term insurance products, terminology, and administrative workflows.
• Fully Bilingual in English and Afrikaans.
• Exceptional attention to detail and the ability to manage high volumes of administrative tasks accurately.
• Proficiency in MS Office & atWork CRM.