Showroom Assistant at Barron

Job Purpose

• The purpose of the Showroom Assistant role is to provide a professional and welcoming experience for all visitors and customers. The incumbent will assist customers with product-related queries, orders, online purchases, and electronic payments while ensuring efficient communication and coordination with relevant internal departments.

Key Responsibilities

Customer Service and Assistance

• Welcome and assist visitors and customers in a professional and friendly manner.
• Establish the customer's requirements and direct or assist them accordingly.
• Provide accurate product information and respond to customer queries.
• Assist customers with product selections and order-related enquiries.
• Support customers with online purchases and electronic payment processes.
• Handle customer queries professionally and ensure a positive showroom experience.

Communication and Coordination

• Communicate and coordinate with the Production and Warehouse teams regarding customer orders and requirements.
• Follow up on customer queries and orders where required.
• Maintain effective communication with internal departments to ensure efficient customer service.

Minimum Requirements

Qualifications

• Matric / Grade 12 or equivalent qualification.

Knowledge

• Customer service and customer care principles.
• Telephone and email etiquette.
• Product knowledge.
• Basic electronic payment processes.

Experience

• Previous experience as a Showroom Assistant, Receptionist, Customer Service Assistant or in a similar customer-facing role will be advantageous.

Skills

• Strong interpersonal and communication skills.
• Excellent verbal communication skills and English proficiency.
• Good customer service skills.
• Computer literacy.
• Ability to communicate professionally with customers and internal stakeholders.

Competencies

• Execution
• Establishing Rapport
• Reliability
• Teamwork

Additional Requirements

• Flexibility to work outside of normal working hours when operationally required.
• Professional, presentable, and well-spoken.
• Must be a South African citizen.

Closing Date 11 September 2026