Site Quality Lead: Snacks & Treats (Durban) at Tiger Brands

Job Description
THE JOB AT A GLANCE

• Implement and maintain QMS in Tiger factory & warehouse and drive everyday execution and continuous improvement. 

Responsibilities
WHAT YOU WILL DO

Implement and manage quality management systems:

• Ensure adherence and maintenance of QMS admin
• Develop and implement quality related SOP’s and Work instructions
• Drive and track quality KPI’s Develop and maintain relationships with external stakeholders (Municipality, government bodies) Manage and host external audits.
• Ensure compliance to all relevant legal, statutory and internal requirements/standards and validation thereof.
• Implement, maintain and test site traceability systems.
• Site custodian of all specifications and ensure adherence.

Implement and manage HACCP:

• Develop, implement, monitor and review HACCP studies
• Implement and manage allergen control program
• Ensure compliance to pre-requisite program.
• Ensure compliance to micro requirements and standards.
• Implement and ensure compliance to hygiene standards.
• Develop and validate cleaning procedures.

Management of measurement and testing equipment and processes:

• Manage incoming raw material and drive compliance to specification.
• Design and implement sampling plans.Manage supplier performance.
• Work in progress and finish product release.
• Decide final disposition for non- conforming product (Product non- conformance management)
• Manage laboratory operations and adhere to safety standards.
• Manage equipment calibration / verification program.
• Develop and implement weight control verification program.

Lead Quality Improvement program:

• Lead and organize site MECP quality pillar.
• Manage non-conformance system.
• Analyze, review, report marketplace feedback and drive continuous improvement.
• Implement and monitor supplier performance and drive continuous improvement for strategic suppliers.
• Ensure process capability and drive improvement / optimization.
• Drive quality loss reduction projects

Support Innovation & Change:

• Initiate and drive quality improvement projects.
• Input into the product innovation.
• Support trails.
• Drive the quality gate keeping (TIP) process.
• Drive and manage quality cost improvement initiative.
• Demonstrate product knowledge and expertise.

Manage People, Culture & Linkage:

• Develop and deliver quality training.
• Coach quality teams and other functional teams.
• Drive quality culture building activities.
• Participate in business unit and group community of practices.
• Build and grow network / linkage with external stakeholders.
• Develop teams.

Qualifications

WHAT YOU'LL BRING TO THE TABLE

Skills Required 

• Excellent communication skills written and oral.    
• Computer literate
• Presentation skills
• Excellent planning, organizing and execution skills.
• Delegating responsibilities
• Result orientated
• Effective employee relation skills
• Ability to work under pressure
• Integrity and credibility
• Willing to deliver as per operational requirement
• Cost management against se budget.
• Be self-motivated and able to work without supervision.
• Monitor and comply with safety rules and regulations    

Qualifications & Knowledge

• Bachelor's degree, or equivalent qualification in a natural science / engineering.
• TQM or Quality qualification advantageous.
• Continuous improvement methodologies (TPM/WCM/Lean)
• Sound working knowledge of the MS Office suite (Outlook; PowerPoint, Excel)

Experience 

• Minimum 5 years’ experience in manufacturing. (Covered at least two pillars of quality)
• Minimum 2 year in a leadership role
• Experience in managing external audits

Decision Making

• Leading the quality agenda for the site
• Food safety and food defense
• Subject matter expertise on compliance to quality governance standards
• Leading hygiene, GMP, sensory evaluation and quality at processing source

Apply Before:

• 06/03/2025