SM: MEL (Monitoring, Evaluation, & Learning) at Nedbank

Job Purpose

• To implement and continuously improve MEL systems and practices across the Social Impact Unit (SIU). This role is a senior technical specialist position focused on enterprise monitoring, strategic insights, evidence generation, and learning.
• To be effective, the role requires financial acumen; operations management; analytical and strategic competencies as well strong thought and people leadership capabilities. 

Job Responsibilities

MEL Strategy & Framework Development

• Drive the development, review, and effective use of Theories of Change and programme logical frameworks, ensuring alignment with proposals and core programme documentation.
• Enable the design, execution, and regular review of strategic plans, MEL frameworks, methodologies, and annual plans in partnership with unit leadership, staff, and external partners.
• Encourage broad participation and collective ownership of strategic planning and MEL processes across the Social Impact Unit and its stakeholders.
• Strengthen MEL practice through the ongoing enhancement of methodologies, tools, and systems, aligned to the Social Impact Unit's strategic priorities.
• Lead the establishment and continuous refinement of portfolio-level MEL frameworks to support consistent performance measurement and learning.
• Offer technical guidance, coaching, and advisory support to Portfolio Leads to enhance evidence use, delivery performance, and role readiness. 
• Support the advancement of a high-performing results and learning function that enables adaptive management and informed strategic decisions.

Portfolio-Level MEL

• Oversee the design and execution of monitoring systems, ensuring data quality, relevance, and consistency across funded initiatives
• Lead or commission evaluations (baseline, midline, endline, impact evaluations) and synthesize findings for strategic use
• Support reporting against ESG, SDG, and social impact commitments, ensuring credibility and audit readiness
• Apply both quantitative and qualitative methodologies

Learning, Insight & Adaptive Management

• Drive a strong learning culture, ensuring evidence is actively used to improve programme design, implementation, and investment decisions
• Produce insight-driven products (dashboards, briefs, learning papers, reflection sessions) that translate data into action
• Facilitate learning moments with internal teams and partners, supporting adaptive management and continuous improvement

Partner & Stakeholder Engagement

• Provide technical support and guidance to implementation partners
• Act as a subject-matter expert representing the organization in industry forums and communities of practice

Governance, Quality & Risk

• Ensure MEL processes comply with governance, data ethics, risk, and compliance standards
• Identify impact-related risks and emerging trends, providing evidence-based recommendations to leadership
• Maintain high standards of data integrity, documentation, and methodological rigour
• Other duties as assigned 

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Qualification: Professional Qualification/ Honours Degree
• Field of Study (e.g. BCom Accounting): Business Management, Finance and Social Development
• Certifications: Social Development 

Minimum Experience Level

• Total number of years of experience: 7 - 10 years
• Management experience as part of the above years: 1 - 2 years
• Type of experience: Public Affairs, Community development 

Technical Skills

• Stakeholder Relationship Management
• Client Centred/ Design Thinking
• Digital Media tools
• Project Management skills
• Digital skills
• Analytical skills
• Communication skills
• Leadership Skills
• Creativity and Innovation

Behavioural Competencies

• Business Acumen
• Communication  
• Connected decision making
• Establish strategic direction
• Innovation
• Driving Execution
• Creating demand through insight

Job Post End Date: 08 April 2026