Snr Spec: Digital Underwriting at Liberty Group South Africa

Purpose

• To develop automated solutions for Life underwriting. To develop and maintain the Liberty Digital Underwriting Rulebook. To support business development through automated underwriting solutions.

Minimum Experience

3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Critical Job

• Must have experience in automating Underwriting Rules Development.
• Underwriting Knowledge and Experience thereof and ability to marry this knowledge with the automation process is critical in this role.
• Experience in working with process automation is key in this role.

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Additional Minimum Qualifications

URAD will be an advantage. 

Outputs

Process

• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.

• Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.
• Develop and manage processes associated with digital underwriting.

Customer

• Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.
• Develops and maintains relationships with business users and keeps business users updated with rulebook developments.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.
• Keep abreast of new digital underwriting solutions and trends (local and international).

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.
• Develop, review, update and manage rulebook and associated processes and maintain existing rules in conjunction with standards and governance. practices.
• Maintains and manages underwriting rulebook practice documentation.

Competencies

Liberty Values

Technical Competencies

• Underwriting process (Proficient)
• Efficiency improvement (Intermediate)
• Underwriting Skills (Intermediate)
• Insurance principles and practice (Intermediate)
• Digital technology solutions (Proficient)
• Software design (Digital) (Proficient)
• Product and/or Service Knowledge (Intermediate)
• Application of digital technologies (Proficient)
• Digital product ownership (Intermediate)

Behavioural Competencies

• Analytical Thinking (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Teamwork and Cooperation (Intermediate)